Sign in

Microsoft.com

Microsoft

Remove From My Forums

Does uninstalling and reinstalling Outlook cause contacts, mail, calendar entries etc to be deleted?

Question
0

Sign in to vote

We seem to have a copy of Outlook 2007 (and a separate copy of Office Home & Student 2007) that comes up as not genuine. So I have bought genuine copies, and need to uninstall the old copies and reinstall the new copies with the new product keys.

So, question #1, with Outlook, when you uninstall does this leave contacts, calendar entries and emails in tact, so that they will all be there for the new copy of Outlook?

And question #2, will my uninstall/reinstall plan work? I read a support question on the MS forum that said you have to delete the OPA file as this contains the old product key, and it is not deleted when you uninstall?

Thanks

epx

Friday, October 9, 2009 4:24 PM

Answers

0

Sign in to vote
No reply from original poster.

Closing thread as Answered.

Darin MS
- Marked as answer by Darin Smith MS Thursday, October 15, 2009 8:26 PM
Thursday, October 15, 2009 8:26 PM

All replies

0

Sign in to vote

Hello epx,

Suggest that we run the mgadiag on the installation(s) of Office and/or Outlook first just to be sure, then go from there.

In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Friday, October 9, 2009 5:13 PM
0

Sign in to vote
No reply from original poster.

Closing thread as Answered.

Darin MS
- Marked as answer by Darin Smith MS Thursday, October 15, 2009 8:26 PM
Thursday, October 15, 2009 8:26 PM