Dear Customer,
Thank you for your interest in Fix it Center(Beta). To futher find the root cause, I need some your event logs information. Could you please go to
Control Panel->Administrative Tools->Event Viewer->Applications and Services Logs->Fix it Center/MATS Error or Warning logs.
If you can't find it you can try
Control Panel->Administrative Tools->Event Viewer->Windows Logs->Applications-> Fix it Center/MATS Error /Warning logs.
After you select this section and please note to source content, if you find any error/warning about "fix it center/matsvc" please provide to me.
Looking forward to your reply.
Please Mark as Answered
If this is helpful Or Un-Mark as Answered if it is not helpful.
Best Regards,
Alex