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Windows Genuine Advantage Notification RRS feed

  • Question

  • I receive the message "updates were unable to be successfully installed" when trying to install KB905474 (Windows Genuine Advantage Notification. Why and Is that preventing me from upgradiing SP2?
    Tuesday, May 16, 2006 7:41 PM

Answers

  • In order to provide a ready resource for our customers to troubleshoot validation problems we have provided the following diagnostic site:

     

    http://www.microsoft.com/genuine/diag/

     

     By following the directions on this site you may be able to resolve this issue. If this still fails please provide us with the diagnostics information from the WGA Diag Tool located here:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    By using the “copy” button you can paste the information in its entirety to the forum.

     

    Note: Never post Product Keys to the internet or these forums

     

    Hth

    dave

    Sunday, May 21, 2006 8:10 AM

All replies

  • tomas41:

     

    Can you download and run the following tool?

    http://go.microsoft.com/fwlink/?linkid=52012

    Please press “copy to clipboard” and paste the response on the forum.

     

    Thanks,

    Greg

    Tuesday, May 16, 2006 7:50 PM
  • In order to provide a ready resource for our customers to troubleshoot validation problems we have provided the following diagnostic site:

     

    http://www.microsoft.com/genuine/diag/

     

     By following the directions on this site you may be able to resolve this issue. If this still fails please provide us with the diagnostics information from the WGA Diag Tool located here:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    By using the “copy” button you can paste the information in its entirety to the forum.

     

    Note: Never post Product Keys to the internet or these forums

     

    Hth

    dave

    Sunday, May 21, 2006 8:10 AM
  • I have followed these direction and cannot get the notification to install:

    http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=441186&SiteID=25

     

    Please help

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-2QPXJ-3W7MX-96DHW
    Windows Product Key Hash: 3LjQPl25GpA57VTx/xlD2uiAS1s=
    Windows Product ID: 76487-OEM-2265085-76547
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Retrieving code...
    ID: 45b2c8cd-f92a-4e2b-9727-81e1432a3a2a
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.530.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>45b2c8cd-f92a-4e2b-9727-81e1432a3a2a</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-96DHW</PKey><PID>76487-OEM-2265085-76547</PID><PIDType>3</PIDType><SID>S-1-5-21-562905656-2068322056-1126240958</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0205    </Version><SMBIOSVersion major="2" minor="3"/><Date>20060428000000.000000+000</Date></BIOS><HWID>6D0730E70184806D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Windows XP Windows Genuine Advantage Notification (KB905474) Wednesday, June 07, 2006 Microsoft Update

     

    Microsoft Genuine Advantage Diagnostic Results

    Passed
    Active scripting allowed
    Passed
    Display images enabled
    Passed
    Computer time and date correct
    Passed
    ActiveX enabled
    Passed
    ActiveX controls loading
    Passed
    ActiveX controls connect with Microsoft validation servers

    Wednesday, June 7, 2006 4:43 PM