Windows 7 Build 7600 This copy of windows is not genuine???

All replies

• 

  

  0

  Sign in to vote

  "gbrd555" wrote in message news:9d6ec462-b280-46fb-8e7e-d4a4a4c5e158...

  I Bought my computer a year ago with Windows already on it., and this problem came up recently. I think something is corrupted but I don't know how to fix it.. I was thinking of doing a factory reset but was trying to find a simpler fix. My Windows is definately not pirated.  I've looked around the internet already and tried several different things and they didn't work. I tried to validate windows online but there was an error.. Anyone got an idea?

   

  To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

  Once saved, run the tool.

  Click on the Continue button, which will produce the report.

  To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

    - **in your own thread**, please

   

  Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

   http://www.microsoft.com/howtotell/content.aspx?pg=coa

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, November 4, 2011 10:59 AM

  Moderator
• 

  

  0

  Sign in to vote

  here it is

   

   

   

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

   

  Validation Code: 50

  Cached Online Validation Code: N/A, hr = 0x80070005

  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

  Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

  Windows Product ID: 00359-OEM-8992687-00010

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.1.7600.2.00010300.0.0.003

  ID: {8F7968C4-0C28-4C27-A1F5-6423A2C6E357}(3)

  Is Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/A, hr = 0x80070002

  Signed By: N/A, hr = 0x80070002

  Product Name: Windows 7 Home Premium

  Architecture: 0x00000009

  Build lab: 7600.win7_gdr.100618-1621

  TTS Error: 

  Validation Diagnostic: 

  Resolution Status: N/A

   

  Vista WgaER Data-->

  ThreatID(s): N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

   

  Windows XP Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  File Exists: No

  Version: N/A, hr = 0x80070002

  WgaTray.exe Signed By: N/A, hr = 0x80070002

  WgaLogon.dll Signed By: N/A, hr = 0x80070002

   

  OGA Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

  OGAExec.exe Signed By: N/A, hr = 0x80070002

  OGAAddin.dll Signed By: N/A, hr = 0x80070002

   

  OGA Data-->

  Office Status: 102

  Microsoft Office Home and Student 2007 - 100 Genuine

  OGA Version: N/A, 0x80070002

  Signed By: N/A, hr = 0x80070002

  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

   

  Browser Data-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

  Download signed ActiveX controls: Prompt

  Download unsigned ActiveX controls: Disabled

  Run ActiveX controls and plug-ins: Allowed

  Initialize and script ActiveX controls not marked as safe: Disabled

  Allow scripting of Internet Explorer Webbrowser control: Disabled

  Active scripting: Allowed

  Script ActiveX controls marked as safe for scripting: Allowed

   

  File Scan Data-->

   

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{8F7968C4-0C28-4C27-A1F5-6423A2C6E357}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3379336086-686743181-808688471</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv4 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.17</Version><SMBIOSVersion major="2" minor="6"/><Date>20091210000000.000000+000</Date></BIOS><HWID>AFBA3607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

   

  Spsys.log Content: 0x80070002

   

  Licensing Data-->

  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.

  Error: 0x46 

   

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: 0x00000000

  HealthStatus: 0x0000000000000000

  Event Time Stamp: 7:23:2010 16:20

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

   

   

  HWID Data-->

  HWID Hash Current: NAAAAAEAAgABAAEAAAACAAAABAABAAEA6GEG8ymMHnlU+U5q/EvqRZh+gNnuN873MkEYeQ==

   

  OEM Activation 1.0 Data-->

  N/A

   

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x20001

  OEMID and OEMTableID Consistent: yes

  BIOS Information: 

    ACPI Table Name OEMID Value OEMTableID Value

    APIC HPQOEM SLIC-MPC

    FACP HP     REPLEY  

    HPET HPQOEM SLIC-MPC

    BOOT HPQOEM SLIC-MPC

    MCFG HPQOEM SLIC-MPC

    SLIC HPQOEM SLIC-MPC

    SSDT AMD   PowerNow

   

  and the sticker is there it says Proof of license certificate authority Microsoft, but the other side of it is faded and not readable..

  Friday, November 4, 2011 11:13 AM
• 

  

  0

  Sign in to vote

  Ouch!

  The unreadable sticker means that probably the only repair option you have is going to be a full reformat/reinstall using the manufacturer's Recovery system.

  This will delete all data and installed progams, so back up to external media first.

  Check your manual for the proper instructions for the recovery process - it can change between models as well as manufacturers, which is why I don't attempt to describe them here.

   

  Your only other option is going to be to see if WGA support can help -

  WGA Support can be found here-

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0
  
  Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
  
  

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Friday, November 4, 2011 11:36 PM

  Friday, November 4, 2011 11:55 AM

  Moderator
• 

  

  0

  Sign in to vote

  there is an option on my computer to "return you're computer to factory condition" 

   

  Will that do anything to help me? Not sure if I want to get into re-formatting.. I can deal with the pop up for now. I'm over-seas and don't have any of the original stuff that came with the lap-top and without the sticker I don't wanna reformat and then get stuck without an operating system at all when it comes to re-activating..

  • Marked as answer by Darin Smith MS Friday, November 4, 2011 11:36 PM

  Friday, November 4, 2011 12:03 PM
• 

  

  0

  Sign in to vote

  "gbrd555" wrote in message news:20fe97b2-3f05-49b4-994f-16ea53944f19...

  there is an option on my computer to "return you're computer to factory condition"

   

  Will that do anything to help me? Not sure if I want to get into re-formatting.. I can deal with the pop up for now. I'm over-seas and don't have any of the original stuff that came with the lap-top and without the sticker I don't wanna reformat and then get stuck without an operating system at all when it comes to re-activating..

   

  That’d do it – but like I say, BACK UP your data to external storage first, as it WILL wipe your system clean!

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Friday, November 4, 2011 11:37 PM

  Friday, November 4, 2011 12:20 PM

  Moderator
• 

  

  0

  Sign in to vote

  and I DON'T need a windows disc to do so correct? I can back up all my files on a hard drive my only fear is it will require me to re-install windows and I won't be able to. But i've heard factory reset just restores it to when you bought it with Windows already on it.

  Friday, November 4, 2011 12:24 PM
• 

  

  0

  Sign in to vote

  "gbrd555" wrote in message news:8c90e838-86bb-464b-a56e-b39e12aa1bed...

  and I DON'T need a windows disc to do so correct? I can back up all my files on a hard drive my only fear is it will require me to re-install windows and I won't be able to. But i've heard factory reset just restores it to when you bought it with Windows already on it.

   

   

  Correct – but please back up your data to external media, as some Recovery programs wipe ALL internal drives!

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, November 4, 2011 1:03 PM

  Moderator