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Question About Updating Current Records With Import Tools RRS feed

  • Question

  • I am currently using MSCRM Online and I have a database of accounts with account numbers that need to be updated. Is it possible to import/update records with either the MSCRM 4.0 Import Tool or the Data Migration Manager tool? For example, if the import tool finds a record with a similar account number, then I want that record to be updated instead of being skipped over or duplicated.

     

    This would be much more convenient then having to delete my entire database and then reimporting new records. I know that the c360 Import Manager and Scribe Insight tools can do this but I was wondering if there are any alternatives to updating records in the database instead of spending money on software that can be used for other things. Thanks!

    Wednesday, October 8, 2008 11:46 PM

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