Maybe a Problem Creating New Threads? RRS feed

  • Question

  • If you take a look at the new MSDN and TechNet Search Feedback forum, you'll find that, as of 30-Aug-2008 19:41-EDT, there are no posts about Search.

    Either there are a number of people who have major difficulty understanding the Announcement post that tells what that forum is for,  or there's some defect with the UI of this Forum software - such that these people thought they were posting somewhere else.

    Also, unless this defect somehow targets the Search forum, there must be a lot more new posts that have gone astray throughout the various Forums.

    I have occasionally seen the "Create Thread In:" dropdown not populated. Perhaps there's some scenario where it is populated incorrectly.
    John Saunders | Use File->New Project to create Web Service Projects
    • Changed type Mike Walsh FIN Saturday, September 6, 2008 3:08 PM Question
    Saturday, August 30, 2008 11:43 PM

All replies

  • I doubt if this is a problem with the forum software, just with it's users.

    I've had people who are "searching" for answers to (non-search) technical questions in the "SharePoint - Search" forum too. (and people posting general - but not SharePoint - questions in the "SharePoint - General" forum).

    You'll probably also have noticed that the Bug Reports forum here (for bug reports on the forum software) used to be heavily populated with reports of bugs (many of which weren't bugs of course just problems in usage) in products that had nothing to do with the forum software.

    I was recently given moderator rights to that (and this) forum and have moved most of those mis-directed posts from that forum to the Off-Topics posts forum. I have now reported your concerns about the Search Feedback forum  and have requested similar moderator rights to that, so I can remove off-topic posts there too.

    It might be a few days, but I would imagine that that forum could be added to the other two I have.
    Sunday, August 31, 2008 10:31 AM
  • Thanks, Mike,

    It just makes me wonder: whatever is causing people to think that the Search forum is the right place to post, maybe that's causing them to misunderstand other things as well. If you notice, it didn't seem to be entirely an issue of not understanding English.

    I'll get ASP.NET and XML posts in the "ASMX Web Services and XML Serialization" forum, but that's an obvious kind of mistake to make ("Well, it said 'Web'!"). But none of those posts were even peripherally related to Search, so I thought it was probably a clue.
    John Saunders | Use File->New Project to create Web Service Projects
    Sunday, August 31, 2008 12:39 PM
  • Searching for the solution to a problem.

    That's what I've assumed that they are thinking.

    Just as those people don't look close enough (or at all) at the description of the forum, there's an Accessibility forum for SharePoint which is for the "physically challenged". It says so in the forum title and I've also posted a Sticky Post there saying that the forum is only for those kinds of accessibility issues. It still gets posts about "I can't access my SharePoint site" though.

    I'm sure like you that it's not a language issue. I suspect people with English not their native language take a bit more care. It's the usual problem of "I know this so I don't need to look before I post" coming in here, I'm sure.

    Again I doubt very much that it is the forum software playing up :)


    Sunday, August 31, 2008 1:15 PM
  • Where is the post a new Thread button, I have looked high and low and can't find it, all i can do is reply.
    Tuesday, April 17, 2012 6:09 AM
  • Where is the post a new Thread button, I have looked high and low and can't find it, all i can do is reply.

    Look high and right and think "orange".

    Actually, that is for the  Microsoft forums UI.

    This forum is shared by the other forums, so it may depend on which on you portal you are using...

    TechNet is the same...

    MSDN is the same...

    Expression is the same button but it blends in more and therefore may seem more obscure than the others.


    Robert Aldwinckle

    Tuesday, April 17, 2012 1:27 PM
  • Take a look at this picture (I highlighted the new Orange button to start a thread):

    For every expert, there is an equal and opposite expert. - Becker's Law

    My blog

    Tuesday, April 17, 2012 5:19 PM