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Windows Product key update tool RRS feed

  • Question

  • i always get this error, when i run this application.

     

    This application must be run on a supported version of the windows xp operating system.

     

    I have installed Microsoft windows Xp Media Center.

     

    i have my original Key Pass, but when i installed the windows i used another key, im trying to put the original.

     

    Wednesday, April 18, 2007 11:04 PM

Answers

  • Hello Joan,

     

      The Windows Product Key Update tool will not work for Windows XP Tablet, Windows XP 64bit, or Windows XP Media Center.

     

     Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Thursday, April 19, 2007 1:05 AM

All replies

  • Hello Joan,

     

      The Windows Product Key Update tool will not work for Windows XP Tablet, Windows XP 64bit, or Windows XP Media Center.

     

     Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Thursday, April 19, 2007 1:05 AM

  • ok, And what should i do??.

    reintall the system and lost all my time and data??
    Thursday, April 19, 2007 1:17 AM
  • Joan_mvf,

    Just to rule out the possibility of other problems...

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Thursday, April 19, 2007 3:28 PM
  • Hi,

    I've bought a laptop with Windows XP Media Center installed on.

    I've decided to reinstall a copy of my Microsot Windows XP Professional and it worked with the same COA.

    Now, 'cause I've a tablet mouse, i've decided to repeat the procedure but with a copy of XP Tablet Edition.

     

    In the installation i've inserted a worng code, sure to reinsert my original COA in a second moment.

    But following the procedure suggested by Microsoft, i arrive to the error message of the key update tool.

     

    Now what do i do?

     

    The program linked on  http://go.microsoft.com/fwlink/?linkid=52012 is saying me the code is invalid.

    I've a laptop with Windows in bundle with my laptop.

    I've a COA.

     

    Saturday, October 27, 2007 2:43 PM
  • Ping

     

    Let’s split your thread off so we may focus more attention on your particular situation.  Splitting threads are done to mitigate confusion caused by more than one posting about similar   topics allowing us to focus on each customer individually. 

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  In turn the tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the “Windows” tab, click “Copy”, then paste the report into a response message in a new thread you create. 

     

     

    Thank you,

     

    STephen Holm, MS

     

     

     

    Monday, October 29, 2007 9:44 PM