locked
Windows Vista Not Genuine Copy RRS feed

  • Question

  • I am getting this message, "This copy of Windows is not genuine" Windows Vista Build 6002 I am post the log as requested please let me know what I can do?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {4E597380-B039-4323-9D13-7D688E3038CD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120305-0430
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Publisher 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4E597380-B039-4323-9D13-7D688E3038CD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2754225324-4166120907-3280874416</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario C500 (GF572UA#ABA)       </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="4"/><Date>20070425000000.000000+000</Date></BIOS><HWID>69313507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>23E0B956A524266</Val><Hash>2+Y1Wlxv+/OBp1lvDkNfgvmYjnM=</Hash><Pid>81613-307-6832655-62949</Pid><PidType>10</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>A572908C6C58F0A</Val><Hash>WS8DTwwuI82rQVqQBW/7W2laMyU=</Hash><Pid>81602-901-5966711-68856</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-2392008
    Installation ID: 324774713786032990447250385270795590516342928711088361
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAnJ8ee87iwEPMe0jk4hU0yXBxsrDy9CpsHHe8MqxW9Eg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      NISSAN 
      FACP   HP      NISSAN 
      HPET   HP      NISSAN 
      BOOT   PTLTD   $SBFTBL$
      MCFG   HP      NISSAN 
      SLIC   HPQOEM  SLIC-MPC
      APIC   HP      NISSAN 
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci

    Saturday, April 21, 2012 4:43 PM

Answers

  • It's possibly from an add-on that's installed (it looks vaguely like an AVG icon to me) - check in Intenret OPtions >Programs and see if anything leaps out at you,

    Failing that, download and install Malwarebytes Anti-malware www.malwarebytes.org and update it, and run a full scan (DO NOT enable the
    Real-Time protection option!). Delete everything it finds.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by carmenpit Sunday, April 22, 2012 8:53 PM
    Sunday, April 22, 2012 1:25 PM
    Moderator

All replies

  • "carmenpit" wrote in message news:9d884cd6-5498-4ae2-93be-2d30bef0f7d0...

    I am getting this message, "This copy of Windows is not genuine" Windows Vista Build 6002 I am post the log as requested please let me know what I can do?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario C500 (GF572UA#ABA)       </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="4"/><Date>20070425000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Licensed

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      NISSAN 
      FACP   HP      NISSAN 
      HPET   HP      NISSAN 
      BOOT   PTLTD   $SBFTBL$
      MCFG   HP      NISSAN 
      SLIC   HPQOEM  SLIC-MPC
      APIC   HP      NISSAN 
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci

     
     
    There appear to be no significant problems in your report - are you still seeing any notification??
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 21, 2012 5:07 PM
    Moderator
  • Yes, Noel the message still appears in the lower right corner. The only thing that happen recently was I was getting a battery not charging message. I'm not getting that any longer. There was also a Windows Update issue, which I think may have been a virus C:\system32\wuault? I ran a scan on my antivirus Avast, and REGCURE scan non paying. The message no longer appears?

    Carmen

    Saturday, April 21, 2012 9:30 PM
  • NOel, I did a complete shut down, not restart and it's gone??????????? Thanks for your concern and review.

    Carmen

    Saturday, April 21, 2012 11:04 PM
  • "carmenpit" wrote in message news:8e78f8f8-b285-4d6e-af2e-4c260e02e6e4...
    NOel, I did a complete shut down, not restart and it's gone??????????? Thanks for your concern and review.

    Carmen

    That's what I like to hear! - it's amazing how often a simple reboot clears problems :)
     
    Good Luck

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 22, 2012 10:42 AM
    Moderator
  • Noel, I hate to be a pest but I guess I'm just a little paranoid because I am self employed and have alot of info on this laptop. To clarify, I had to do a "Shutdown" because it didn't go away on "Restart" I do have another question if you don't mind. Has Google changed their logo (I doubt it). Please see the logo that appears in my web address bar when I go to Google. It doesn't appear on other sites?


    Carmen

    Sunday, April 22, 2012 12:08 PM
  • Google changes its banner most days - have you never noticed it before?
    Or are you talking about the Icon on the tab and in the address bar?? That one is a little strange - I would suggest closing IE and then cealring the Temporary Internet Files, and cookies using the Internet Options control panel app.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, April 22, 2012 12:24 PM
    Moderator
  • Noel,

    Yes the icon in the address bar. I don't get it. I did delete everything under internet options and contraol panel. cookies, temp files, etc. It appears nly on google????


    Carmen


    • Edited by carmenpit Sunday, April 22, 2012 12:49 PM
    Sunday, April 22, 2012 12:48 PM
  • It's possibly from an add-on that's installed (it looks vaguely like an AVG icon to me) - check in Intenret OPtions >Programs and see if anything leaps out at you,

    Failing that, download and install Malwarebytes Anti-malware www.malwarebytes.org and update it, and run a full scan (DO NOT enable the
    Real-Time protection option!). Delete everything it finds.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by carmenpit Sunday, April 22, 2012 8:53 PM
    Sunday, April 22, 2012 1:25 PM
    Moderator
  • Noel,

    After battering my head on this one I figured out, it is the logo for Disqus, the social commenting site, which I must admit I've used. I still don't know why it shows up when I go to google??? It must be an add on? Anyway, I'm glad it's no big deal and I am running the scan you recommended to be safe.

    Thank you again for your concern and effort, I truly appreciate it.

    Carmen


    Carmen


    • Edited by carmenpit Sunday, April 22, 2012 9:23 PM
    Sunday, April 22, 2012 8:47 PM
  • "carmenpit" wrote in message news:ebdf9f1f-70b1-4b33-b538-cc29a82d933f...

    Noel,

    After battering my head on this one I figured out, it is the logo for Disqus, the social commenting site, which I must admit I've used. I still don't know why it shows up when I go to google??? It must be an add on? Anyway, I'm glad it's no big deal and I am running the scan you recommended to be safe.

    As a business owner, I undersatnd time is valuable and I appreciate your asssistance. I own an Office Supply and Equipment Company, Northeast Print Supplies & Equipment and wanted to show my gratitude for your help by sending you $50.00 worth of free office supplies. If you would like to take me up on it please email me at info@northeastprintsupplies.com so I can give you a user name and password to our store. We have over 40,000 items available and you will receive your order the next day. You can browse our catalog online using the guest log in but, guests must pay by Credit Card at check out. If you find items you need you can also email me the part numbers and shipping address and I'll get them right out to you.

    Thank you again for your concern and effort, I truly appreciate it.

    Carmen


    Carmen

    Please remove or disguise your email addie - unless you want it spammed to death! :)
     
    I do this for fun (mostly) - and as a way to learn, while at the same time helping people out. No payment necessary (and it'd be a little difficult anyhow, as I live in the UK - see my profile for my website)
     
    Glad we were able to get things sorted.
     
    Good luck.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 22, 2012 9:14 PM
    Moderator
  • Noel,

    Thanks again, you're a true gentlemen.


    Carmen

    Sunday, April 22, 2012 9:25 PM
  • "carmenpit" wrote in message news:fa54b724-c260-4f9d-af74-150915579e71...

    Noel,

    Thanks again, you're a true gentlemen.


    Carmen

    That's not what my ex calls me! :)
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 22, 2012 9:34 PM
    Moderator