locked
Win7 validation period expired - what next? RRS feed

  • Question

  • A friend gave me this Dell machine and I purchased Windows 7 Home Premium. As the computer had previously been running Linux, I did a fresh install of Windows 7 - apparently okay. But then I was unable to use my computer for a while and the validation period expired. When I tried to validate, I was told that the license number was "blocked by Microsoft". After much searching I am still unable to discover what to do.

    As far as I can tell, the online help consists of "do this - then this - then this - then this (but, while you're doing it, you won't be able to see these instructions)." Or "type in all these numbers "%&$(!$*()%^£!"^&*)^&%^$"£!"!((&^%^$"%^& and DON'T MAKE A MISTAKE and then, if all else fails . . . . go back to the start." The online forums have lists of similar questions a mile long. I thought Windows 7 was supposed to be "user friendly".

    However, eventually, I found I had to download the Windows Genuine Advantage tool and it produced this report:-

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MP3JG-YKYWY-9T4Q8
    Windows Product Key Hash: KPVkX+tL92xS7/xuCP1qEk6C/Io=
    Windows Product ID: 00359-232-5067377-86268
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {BF618638-3EF9-40B8-92AE-F889608FF291}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BF618638-3EF9-40B8-92AE-F889608FF291}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9T4Q8</PKey><PID>00359-232-5067377-86268</PID><PIDType>5</PIDType><SID>S-1-5-21-2018688852-382108631-268179831</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dimension 4700               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20040823000000.000000+000</Date></BIOS><HWID>55BA3607018400D2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-506737-00-2057-7600.0000-0542011
    Installation ID: 011911020030625461867160080681155724032920279730847750
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9T4Q8
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 23/02/2011 11:14:39

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:24:2011 19:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAIAAAADAAAAAQABAAEAJrKWEfSZmoVkYWSS0qa8iByw7OQNQTl6+K2o8A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    4700  
      FACP   DELL    4700  
      HPET   DELL    4700  
      BOOT   DELL    4700  
      MCFG   DELL    4700  
      SSDT   DELL  st_ex
      ASF!   DELL    4700  

    What do I do now? In simple terms, please.

    • Moved by Carey FrischMVP, Moderator Thursday, February 24, 2011 12:50 AM Moved to relevant forum category (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Wednesday, February 23, 2011 11:51 AM

Answers

  • You posted into the XP forum, not the Win 7 forum but here is the answer. Bet you purchased the product online from eBay or Amazon Marketplace. I suspect that you have a MSDN product that is not legal for resale. The Product ID shows 232 in the code and if you look at the information next in this post you will see that it is bordering the Home Premium area. "Suspect: 065, 066, 067, 068 for Windows 7 Ultimate edition, 220 area for Professional, and the 230, 231 area for Home Premium. There are probably others but they should be close to those posted." I would recommend that you demand a full and immediate refund of all costs associated with the purchase and purchase a new Home Premium key from Microsoft Store. Then you can change the product key and activate without restoring your computer.
    • Marked as answer by Darin Smith MS Thursday, February 24, 2011 12:52 AM
    Wednesday, February 23, 2011 4:29 PM
  • LVTravel is correct.  I have confirmed that this is an MSDN Product Key.

    Please follow LVTravel's advice and contact the person or company that sold you the software and demand a full refund (do not accept a "replacement" key) get your money back.

     

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, February 24, 2011 12:52 AM
    Thursday, February 24, 2011 12:52 AM

All replies

  • You posted into the XP forum, not the Win 7 forum but here is the answer. Bet you purchased the product online from eBay or Amazon Marketplace. I suspect that you have a MSDN product that is not legal for resale. The Product ID shows 232 in the code and if you look at the information next in this post you will see that it is bordering the Home Premium area. "Suspect: 065, 066, 067, 068 for Windows 7 Ultimate edition, 220 area for Professional, and the 230, 231 area for Home Premium. There are probably others but they should be close to those posted." I would recommend that you demand a full and immediate refund of all costs associated with the purchase and purchase a new Home Premium key from Microsoft Store. Then you can change the product key and activate without restoring your computer.
    • Marked as answer by Darin Smith MS Thursday, February 24, 2011 12:52 AM
    Wednesday, February 23, 2011 4:29 PM
  • LVTravel is correct.  I have confirmed that this is an MSDN Product Key.

    Please follow LVTravel's advice and contact the person or company that sold you the software and demand a full refund (do not accept a "replacement" key) get your money back.

     

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, February 24, 2011 12:52 AM
    Thursday, February 24, 2011 12:52 AM
  • "johnfrancis1910" wrote in message news:9d8cbf77-2519-4925-94f7-55b9f15e39ce...

    A friend gave me this Dell machine and I purchased Windows 7 Home Premium. As the computer had previously been running Linux, I did a fresh install of Windows 7 - apparently okay. But then I was unable to use my computer for a while and the validation period expired. When I tried to validate, I was told that the license number was "blocked by Microsoft". After much searching I am still unable to discover what to do.

    As far as I can tell, the online help consists of "do this - then this - then this - then this (but, while you're doing it, you won't be able to see these instructions)." Or "type in all these numbers "%&$(!$*()%^£!"^&*)^&%^$"£!"!((&^%^$"%^& and DON'T MAKE A MISTAKE and then, if all else fails . . . . go back to the start." The online forums have lists of similar questions a mile long. I thought Windows 7 was supposed to be "user friendly".

    However, eventually, I found I had to download the Windows Genuine Advantage tool and it produced this report:-

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MP3JG-YKYWY-9T4Q8
    Windows Product Key Hash: KPVkX+tL92xS7/xuCP1qEk6C/Io=
    Windows Product ID: 00359-232-5067377-86268
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    What do I do now? In simple terms, please.


    Unfortunately your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 24, 2011 2:33 AM
    Moderator