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Error on Ribbon Button Change

Question
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Hi!
I have changed position of a custom ribbon button on quote entity but im getting an error while saving changes(importing Solution into CRM).
I use Visual Ribbon Editor to make changes and i have never had a problem while adding buttons.
I'm sharing error code below.
Thanks for your help.
Application Message: Ribbons import: FAILURE
Exception Type: FaultException`1
Fault Action: http://schemas.microsoft.com/xrm/2011/Contracts/Services/IOrganizationService/ExecuteOrganizationServiceFaultFault
Fault Code: Sender
Fault Action: http://schemas.microsoft.com/xrm/2011/Contracts/Services/IOrganizationService/ExecuteOrganizationServiceFaultFault
Fault Code: Sender
Error Code: -2147188687
Error Message: Ribbons import: FAILURE
Error Trace:
Message: Ribbons import: FAILURE
Error Details: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Ribbons import: FAILURE (Fault Detail is equal to Microsoft.Xrm.Sdk.OrganizationServiceFault).
Friday, October 31, 2014 10:08 AM
Answers
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Hi,
I would say this is your problem
>Crm Exception: Message: Ribbons import: FAILURE, ErrorCode: -2147188687, InnerException: Microsoft.Crm.CrmException: Found more than one RibbonDiff entity.
You seem to have had the sitemap corrupted somehow. If you export the sitemap at browse through it after ribbondiff objects on that entity you will probably solve it.
Regards
Rickard Norström Developer CRM-Konsulterna
http://www.crmkonsulterna.se
Swedish Dynamics CRM Forum: http://www.crmforum.se
My Blog: http://rickardnorstrom.blogspot.se- Marked as answer by Eldanar Friday, October 31, 2014 1:03 PM
Friday, October 31, 2014 12:30 PM
All replies
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Hi,
It's quite hard to say anything from that error message. Is it possible to get any trace logs from the server? What happens if you just export the ribbon and reimport it without any changes?
Regards
Rickard Norström Developer CRM-Konsulterna
http://www.crmkonsulterna.se
Swedish Dynamics CRM Forum: http://www.crmforum.se
My Blog: http://rickardnorstrom.blogspot.seFriday, October 31, 2014 11:12 AM -
I have made no changes and taken the same error.
Trace log is below.
In addition, i have made some changes yesterday to hide a standard button manually on xml file and it was a succesful change, i have faced no problem so far.
Can this change cause this problem ?
# CRM Tracing Version 2.0
# LocalTime: 2014-10-31 14:08:56.705
# Categories:
# CallStackOn: No
# ComputerName: xxxxxxx
# CRMVersion: 5.0.9900.1060
# DeploymentType: OnPremise
# ScaleGroup:
# ServerRole: AppServer, AsyncService, DiscoveryService, ApiServer, HelpServer, DeploymentService, SandboxServer, DeploymentManagementTools
[2014-10-31 14:13:33.213] Process: w3wp |Organization:34e7e92a-47ab-4cda-9b91-69045cfac8a9 |Thread: 38 |Category: Exception |User: c768f3c1-c740-e011-9f92-001e0bc61a8c |Level: Error |ReqId: 1ce1fb09-3e9e-4895-856e-f50c54a05bbd | CrmException..ctor ilOffset = 0x7
at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException) ilOffset = 0x7
at CrmException..ctor(String message, Exception innerException, Int32 errorCode) ilOffset = 0x5
at RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) ilOffset = 0xFFFFFFFF
at RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) ilOffset = 0xF7
at RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, StackCrawlMark& stackMark) ilOffset = 0x1E8
at Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes) ilOffset = 0xBB
at Activator.CreateInstance(Type type, Object[] args) ilOffset = 0xA
at VersionedPluginProxyStepBase.WrapExceptionToThrow(CrmException exception) ilOffset = 0xD3
at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) ilOffset = 0x65
at Pipeline.Execute(PipelineExecutionContext context) ilOffset = 0x65
at MessageProcessor.Execute(PipelineExecutionContext context) ilOffset = 0x1C5
at InternalMessageDispatcher.Execute(PipelineExecutionContext context) ilOffset = 0xE4
at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion) ilOffset = 0x156
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, Boolean traceRequest, OrganizationContext context, Boolean returnResponse) ilOffset = 0x145
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType) ilOffset = 0x3D
at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType) ilOffset = 0x24
at ilOffset = 0xFFFFFFFF
at SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) ilOffset = 0x241
at DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) ilOffset = 0x100
at ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) ilOffset = 0x48
at ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) ilOffset = 0xC6
at MessageRpc.Process(Boolean isOperationContextSet) ilOffset = 0x62
at ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext) ilOffset = 0x256
at ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext) ilOffset = 0xF1
at ChannelHandler.AsyncMessagePump(IAsyncResult result) ilOffset = 0x39
at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) ilOffset = 0x0
at AsyncResult.Complete(Boolean completedSynchronously) ilOffset = 0xC2
at ReceiveItemAndVerifySecurityAsyncResult`2.InnerTryReceiveCompletedCallback(IAsyncResult result) ilOffset = 0x55
at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) ilOffset = 0x0
at AsyncResult.Complete(Boolean completedSynchronously) ilOffset = 0xC2
at AsyncQueueReader.Set(Item item) ilOffset = 0x21
at InputQueue`1.Dispatch() ilOffset = 0x121
at ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped) ilOffset = 0x22
at IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped) ilOffset = 0x5
at _IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP) ilOffset = 0x3C
>Crm Exception: Message: Ribbons import: FAILURE, ErrorCode: -2147188687, InnerException: Microsoft.Crm.Tools.ImportExportPublish.ImportRibbonsException: Ribbons import: FAILURE ---> Microsoft.Crm.CrmException: Found more than one RibbonDiff entity.
at Microsoft.Crm.CrmException.Assert(Boolean condition, String message)
at Microsoft.Crm.ObjectModel.RibbonDiffService.CreateOrUpdateRibbonDiffInternal(IBusinessEntity entity, ControlMapping controlMapping, ExecutionContext context, BusinessEntityMoniker& ribbonDiffMoniker)
at Microsoft.Crm.ObjectModel.RibbonDiffService.CreateCustomActionFromXml(XElement customActionNode, BusinessEntityMoniker parentRibbonCustomization, String entityLogicalName, ControlMapping controlMapping, Boolean ignoreMissingParentTab, ExecutionContext context)
at Microsoft.Crm.ObjectModel.RibbonCustomizationService.CreateDiffsFromXml(BusinessEntityMoniker ribbonCustomization, XElement customActionsNode, String entityLogicalName, ExecutionContext context)
at Microsoft.Crm.ObjectModel.RibbonCustomizationService.CreateChildEntitiesFromXml(BusinessEntityMoniker ribbonCustomization, XElement ribbonDiff, String entityLogicalName, ExecutionContext context)
at Microsoft.Crm.ObjectModel.RibbonCustomizationService.UpdateFromXml(IBusinessEntity entity, XElement ribbonDiff, String entityLogicalName, ExecutionContext context)
at Microsoft.Crm.ObjectModel.RibbonCustomizationService.CreateOrUpdateFromXml(XElement ribbonDiff, String entityLogicalName, ExecutionContext context)
at Microsoft.Crm.Tools.ImportExportPublish.ImportRibbonsHandler.ImportInternal(String entityLogicalName, RibbonCustomizationService ribbonCustomizationService, XElement ribbonCustomizationNode)
at Microsoft.Crm.Tools.ImportExportPublish.ImportRibbonsHandler.ImportDiffsInternal(XElement ribbonCustomizationNode, String entityLogicalName)
at Microsoft.Crm.Tools.ImportExportPublish.ImportRibbonsHandler.ImportItem()
--- End of inner exception stack trace ---
at Microsoft.Crm.Tools.ImportExportPublish.ImportXml.RunImport(String[] ImportEntities)
at Microsoft.Crm.Tools.ImportExportPublish.ImportXml.RunImport()
at Microsoft.Crm.WebServices.ImportXmlService.ImportSolutionSkipCapable(Boolean overwriteUnmanagedCustomizations, Boolean publishWorkflows, Byte[] customizationFile, Guid importJobId, Boolean convertToManaged, Boolean skipProductUpdateDependencies, ExecutionContext context)
[2014-10-31 14:13:33.213] Process: w3wp |Organization:34e7e92a-47ab-4cda-9b91-69045cfac8a9 |Thread: 38 |Category: Platform |User: c768f3c1-c740-e011-9f92-001e0bc61a8c |Level: Error |ReqId: 1ce1fb09-3e9e-4895-856e-f50c54a05bbd | MessageProcessor.Execute ilOffset = 0x1C5
>MessageProcessor fail to process message 'ImportSolution' for 'none'.
Friday, October 31, 2014 12:29 PM -
Hi,
I would say this is your problem
>Crm Exception: Message: Ribbons import: FAILURE, ErrorCode: -2147188687, InnerException: Microsoft.Crm.CrmException: Found more than one RibbonDiff entity.
You seem to have had the sitemap corrupted somehow. If you export the sitemap at browse through it after ribbondiff objects on that entity you will probably solve it.
Regards
Rickard Norström Developer CRM-Konsulterna
http://www.crmkonsulterna.se
Swedish Dynamics CRM Forum: http://www.crmforum.se
My Blog: http://rickardnorstrom.blogspot.se- Marked as answer by Eldanar Friday, October 31, 2014 1:03 PM
Friday, October 31, 2014 12:30 PM -
Changes i have made before effected negatively the sitemap so i have recalled my changes, moved button and changed again.
Thank you so much Rickard.
Friday, October 31, 2014 1:03 PM -
Glad it worked out, those things can be quite pesky to get hold of.
Rickard Norström Developer CRM-Konsulterna
http://www.crmkonsulterna.se
Swedish Dynamics CRM Forum: http://www.crmforum.se
My Blog: http://rickardnorstrom.blogspot.seFriday, October 31, 2014 1:08 PM