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Windows 7 Ultimate says it is not genuine

Question
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I just started getting an error saying that I was a victim of fraud and that my Windows is not geniune. I get directed to a website that says validating...and never completes. When I try to update my Windows I get an error.
I purchased this Dell computer 2 1/2 years ago with Vista Ultimate installed by Dell. Was given the Windows 7 Ultimate upgrade when it came out. Everything has been fine up to now. Now I get the error. Here is the diagnostic
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-9RRPM-3J2QB-WW2BJ
Windows Product Key Hash: Sv5VD8zTuvLXHLDH4X0kLUzt6aE=
Windows Product ID: 00426-OEM-9179711-20760
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {441D1499-4838-4D35-87E5-7A88307B8A0B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Project Professional 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Mom\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{441D1499-4838-4D35-87E5-7A88307B8A0B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WW2BJ</PKey><PID>00426-OEM-9179711-20760</PID><PIDType>3</PIDType><SID>S-1-5-21-2845343806-3152672677-3858190926</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 435MT</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090505000000.000000+000</Date></BIOS><HWID>56593307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57666</Pid><PidType>14</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55118</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55777</Pid><PidType>14</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>8D213212E7E226A</Val><Hash>FPUou/kqaog0S9P8ndwPHVPQUoQ=</Hash><Pid>84889-309-0816706-63912</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="3B" Version="11" Result="100"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/><App Id="3A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:23:2011 22:22
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OgAAAAIABAABAAEAAAADAAAAAwABAAEAonYg0W01NovoZYQ0NvhGvIDnAreaiOq3qXmBGJhGeoTqgg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL FX09
FACP DELL FX09
HPET DELL OEMHPET
MCFG DELL OEMMCFG
SLIC DELL FX09
OSFR DELL FX09
OEMB DELL FX09
SSDT DpgPmm CpuPm
Can someone help?Thursday, December 1, 2011 3:38 AM
Answers
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"mom4many" wrote in message news:97d6545c-d9c3-4629-b6f8-c092c804d515...
I just tried the above and got the following error:
Sorry – I can only suggest that you contact WGA support and see if they can help (The last person ended up having to do a nuke&pave, unfortunately)We have been unable to solve this particular error message in the forums here.WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Please let us know if they manage to fix it – it would be useful to know, so we can help the next person
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Saturday, December 3, 2011 12:11 AM
Friday, December 2, 2011 9:09 AMModerator
All replies
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The Licensing Data section of the Diagnostic Report isn't showing correct information. This usually indicates that Windows 7's Licensing Store may be corrupt or unreadable. Try the following steps to recreate the Store.
1) Open an Internet Browser
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection servive may not be running, this is ok.
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start sppsvc
10) Type: slui.exe
11) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automaticly.
Carey FrischThursday, December 1, 2011 3:48 AMModerator -
I just tried the above and got the following error:
Thursday, December 1, 2011 1:18 PM -
Did you click on the link to contact Microsoft by phone in order to resolve the issue?
Carey FrischThursday, December 1, 2011 7:46 PMModerator -
"mom4many" wrote in message news:97d6545c-d9c3-4629-b6f8-c092c804d515...
I just tried the above and got the following error:
Sorry – I can only suggest that you contact WGA support and see if they can help (The last person ended up having to do a nuke&pave, unfortunately)We have been unable to solve this particular error message in the forums here.WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Please let us know if they manage to fix it – it would be useful to know, so we can help the next person
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Saturday, December 3, 2011 12:11 AM
Friday, December 2, 2011 9:09 AMModerator