locked
error code 80070426 Windows could not check for updates RRS feed

  • Question

  • Hi I have tried manually fixing and using Microsoft fix it but to no avail. (CryptSvc error 193:0xc1) Under services.msc: Failed to read description error code:2. Microsoft Fix it 50202 reads: service "CryptSvc" failed to start. Verify that you have sufficient privileges to start system services. I currently cannot update anything on my computer that is related to Microsoft. I went back and forth emailing a support member of Microsoft  (v-30wzh@mssupport.microsoft.com) who tried to guide me through a manual Fix-It but this also did not work. I spent a lot of money on this computer and I was expecting it to stay up to date. Please Help

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6X9GP-FWC7G-99DKW
    Windows Product Key Hash: dOKyQh3ke6RZvMt4f+RghcSj/OI=
    Windows Product ID: 89578-OEM-7318925-72007
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {5A58178A-E62E-4DC8-B611-5599F4828C99}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18215], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\wininet.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\advpack.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msrating.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\imgutil.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ieui.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18178], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x80070426

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5A58178A-E62E-4DC8-B611-5599F4828C99}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-99DKW</PKey><PID>89578-OEM-7318925-72007</PID><PIDType>3</PIDType><SID>S-1-5-21-3889756149-72682483-310319913</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N SLI ACPI BIOS Revision 0901</Version><SMBIOSVersion major="2" minor="4"/><Date>20080422000000.000000+000</Date></BIOS><HWID>35303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-189-272007-02-1033-6001.0000-3022008
    Installation ID: 240120982630575095622994860284075946312595499981565541
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 99DKW
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJRa9YcM3pN+COrUAIcU6+Y28vRJq8anrFbI9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        ASUSACPI
      FACP            Nvidia        ASUSACPI
      HPET            Nvidia        ASUSACPI
      MCFG            Nvidia        ASUSACPI


    Wednesday, June 29, 2011 7:36 PM

Answers

  • "SmileyJoe" wrote in message news:bd1824d4-838f-4009-9159-d44f805c2387...

    Sorry, forgot this.

     

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Users\Administrator>SC QC cryptsvc
    [SC] QueryServiceConfig FAILED 2:

    The system cannot find the file specified.


    C:\Users\Administrator>


    Now THAT is interesting!
    if that one failed, I don't really understand how any of the others managed to produce results :)
    What it *should* have said was..
     
    SERVICE_NAME: cryptsvc
            TYPE               : 20  WIN32_SHARE_PROCESS
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k NetworkService
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : Cryptographic Services
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT Authority\NetworkService
     
    Your error on attempting to start the service..
    "could not start the CryptSvc on Local Computer Error 193:0xc1".
    ... look here for a possible solution...
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 30, 2011 9:28 PM
    Moderator

All replies

  • "SmileyJoe" wrote in message news:9d9f1a36-59f0-4312-8a7d-fd607bea2d31...

    Hi I have tried manually fixing and using Microsoft fix it but to no avail. (CryptSvc error 193:0xc1) Under services.msc: Failed to read description error code:2. Microsoft Fix it 50202 reads: service "CryptSvc" failed to start. Verify that you have sufficient privileges to start system services. I currently cannot update anything on my computer that is related to Microsoft. I went back and forth emailing a support member of Microsoft  (v-30wzh@mssupport.microsoft.com) who tried to guide me through a manual Fix-It but this also did not work. I spent a lot of money on this computer and I was expecting it to stay up to date. Please Help

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6X9GP-FWC7G-99DKW
    Windows Product Key Hash: dOKyQh3ke6RZvMt4f+RghcSj/OI=
    Windows Product ID: 89578-OEM-7318925-72007
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003



    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18215], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\wininet.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\advpack.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msrating.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6001.18248], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\imgutil.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ieui.dll[7.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18178], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x80070426
    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x80070426




    Your problem is the Mismatched files above (highlighted). This is a big list - and the chances are that there's not anything wrong with the files, but the problem lies with the file listing that is searching them - so you need to rebuild your Licensing Store....
     
    Please try the below steps to recreate the Store files.  This may resolve the issue.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Softwar eLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.
     
     Reboot
     
    Once complete, please post back with a new MGADiag report
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, June 29, 2011 10:29 PM
    Wednesday, June 29, 2011 10:14 PM
    Moderator
  • I did the required steps but the mismatched files still seem to be there. Where do I go from here?

    Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Genuine Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-6X9GP-FWC7G-99DKW Windows Product Key Hash: dOKyQh3ke6RZvMt4f+RghcSj/OI= Windows Product ID: 89578-OEM-7318925-72007 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.0.6001.2.00010300.1.0.003 ID: {5A58178A-E62E-4DC8-B611-5599F4828C99}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6001.vistasp1_gdr.090302-1506 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: 6.0.6002.16398 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 102 2007 Microsoft Office system - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x80070426 File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215], Hr = 0x80070426 File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x80070426 File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167], Hr = 0x80070426 File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x80070426 File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18215], Hr = 0x80070426 File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x80070426 File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\wininet.dll[7.0.6001.18248], Hr = 0x80070426 File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6001.18248], Hr = 0x80070426 File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.0], Hr = 0x80070426 File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6001.18248], Hr = 0x80070426 File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503], Hr = 0x80070426 File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x80070426 File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\advpack.dll[7.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x80070426 File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131], Hr = 0x80070426 File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msrating.dll[7.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6001.18248], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6001.18248], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x80070426 File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\imgutil.dll[7.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049], Hr = 0x80070426 File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\ieui.dll[7.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x80070426 File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x80070426 File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18178], Hr = 0x80070426 File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x80070426 File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x80070426 Other data--> Office Details: {5A58178A-E62E-4DC8-B611-5599F4828C99}1.9.0027.06.0.6001.2.00010300.1.0.003x32*****-*****-*****-*****-99DKW89578-OEM-7318925-720073S-1-5-21-3889756149-72682483-310319913System manufacturerSystem Product NamePhoenix Technologies, LTDASUS M2N SLI ACPI BIOS Revision 090120080422000000.000000+00035303507018400F804090409Central Standard Time(GMT-06:00)031021002007 Microsoft Office system1219 Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.0.6001.18000 Name: Windows(TM) Vista, HomePremium edition Description: Windows Operating System - Vista, OEM_COA_NSLP channel Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 89578-00146-189-272007-02-1033-6001.0000-1802011 Installation ID: 240120982630575095622994860284075946312595499981565541 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475 Partial Product Key: 99DKW License Status: Licensed Windows Activation Technologies--> N/A HWID Data--> HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJRa9YcM3pN+COrUAIcU6+Y28vRJq8anrFbI9A== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Nvidia ASUSACPI FACP Nvidia ASUSACPI HPET Nvidia ASUSACPI MCFG Nvidia ASUSACPI

    Thursday, June 30, 2011 12:39 AM
  • "SmileyJoe" wrote in message news:d4c2348b-3c99-4009-ba90-f9e7b81d101e...

    I did the required steps but the mismatched files still seem to be there. Where do I go from here?

    Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Genuine Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-6X9GP-FWC7G-99DKW Windows Product Key Hash: dOKyQh3ke6RZvMt4f+RghcSj/OI= Windows Product ID: 89578-OEM-7318925-72007 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.0.6001.2.00010300.1.0.003

     


    OK - let's try and isolate the Cryptographic Service and see what we can do with that.
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key
    Accept the UAC prompt that comes up
    In the listing of Services, find the Cryptographic Services
    right-click on it, and select Properties.
    make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.
     
    Then try starting the service.
    What is the result?
     
    If you get an error message, please report back with the EXACT details.
     
    If it succeeds, reboot - run an new MGADiag report, and post it back here
    If it fails, please run the following commands from a Command Prompt Window, and copy the results to your response.
    Open a Command Prompt window (click on Start, in the Search box type CMD, and hit the Enter key).
    At the prompt, type
     
    SC QC cryptsvc
    hit the Enter key and wait for the response
     
    do the same for
    SC QUERYEX cryptsvc
    SC SDSHOW cryptsvc
    SC QPRIVS cryptsvc
    SC QSIDTYPE cryptsvc
     
    Copy the results to your response here.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 30, 2011 7:32 AM
    Moderator
  • Step 1= Windows could not start the CryptSvc on Local Computer Error 193:0xc1

    Step 2-5=

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Users\Administrator>SC QC
    DESCRIPTION:
            Queries the configuration information for a service.
    USAGE:
            sc <server> qc [service name] <bufferSize>

    C:\Users\Administrator>SC QUERYEX cryptsvc

    SERVICE_NAME: cryptsvc
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 193  (0xc1)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Users\Administrator>SC SDSHOW cryptsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Users\Administrator>SC QPRIVS cryptsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: cryptsvc
            PRIVILEGES       : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Users\Administrator>SC QSIDTYPE cryptsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: cryptsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Users\Administrator>

    Thursday, June 30, 2011 6:12 PM
  • Sorry, forgot this.

     

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Users\Administrator>SC QC cryptsvc
    [SC] QueryServiceConfig FAILED 2:

    The system cannot find the file specified.


    C:\Users\Administrator>

    Thursday, June 30, 2011 9:12 PM
  • "SmileyJoe" wrote in message news:bd1824d4-838f-4009-9159-d44f805c2387...

    Sorry, forgot this.

     

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Users\Administrator>SC QC cryptsvc
    [SC] QueryServiceConfig FAILED 2:

    The system cannot find the file specified.


    C:\Users\Administrator>


    Now THAT is interesting!
    if that one failed, I don't really understand how any of the others managed to produce results :)
    What it *should* have said was..
     
    SERVICE_NAME: cryptsvc
            TYPE               : 20  WIN32_SHARE_PROCESS
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k NetworkService
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : Cryptographic Services
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT Authority\NetworkService
     
    Your error on attempting to start the service..
    "could not start the CryptSvc on Local Computer Error 193:0xc1".
    ... look here for a possible solution...
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 30, 2011 9:28 PM
    Moderator
  • No further reply from the Original Poster.

    Issue is assumed to be resolved


    Darin MS
    Wednesday, July 6, 2011 8:37 PM