Windows 10 - incompatible with Easy Transfer RRS feed

  • Question

  • I reluctantly bought a Dell with Windows 10, being reassured that it was compatible with everything. I did the Windows Easy transfer (after some difficulty with old computer - slowing down) from an old Windows 7 computer with 90 GB of data, mostly important pictures. I go to the new computer with external drive to connect and download and I find Windows 10 does not support Easy Transfer. Dell Tech service was confused and not much help. They recommended downgrading to Windows 8.1 (but customer service was closed) unless I wanted to manually move everything over.

    Any one else have this issue? Any easy fix? Why did Microsoft not support it in Windows 10 and not tell anyone, including Dell?

    Thursday, August 6, 2015 2:04 PM