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    I used 'Fix It' to help with a hyperlink problem.  It didn't help, but during the 'fix' process, Mr Fix deleted Adobe Flash.  Now, I can not install Adobe Flash, which I need when I click on certain web sites.  Thanks for any help on this.

    PS- I can't find a way to update my email address, but it is now, 'gandcp1@verizon.net'.

    Gandcp

     

    Tuesday, April 19, 2011 9:47 PM

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    Hello Yan,

    I'm sorry, I didn't notice a number.  But the problem has been resolved. During the 'fix', a message mentioned that Adobe Flash was being removed.  I later found that Adobe Flash has been disabled in my add-on's.  I enabled it and all is fine.  But thank you very much for your concern.  I don't know if you know Outlook support, but  I still have a problem opening hyperlinks in Outlook.  When I click on a hyperlink, a message from 'MS Office' pops up, basically saying "the operation has been cancelled due to restrictions on this computer.  Contact system administrator".  I'm the listed administrator and I'm using MS Office 2007 on Windows7.  I've checked other sources and I guess it just may be a registry problem.  Anyway, thanks again for your interest, I appreciate it.

    • Marked as answer by Gandcp Thursday, April 21, 2011 7:47 PM
    Thursday, April 21, 2011 7:46 PM

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    Hi Gandcp,

           Thank you for your interest in Microsoft Fix it. May I know what's the number of FixIt you used? Thanks. 


    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Yan Jun

    Thursday, April 21, 2011 5:22 AM
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    Hello Yan,

    I'm sorry, I didn't notice a number.  But the problem has been resolved. During the 'fix', a message mentioned that Adobe Flash was being removed.  I later found that Adobe Flash has been disabled in my add-on's.  I enabled it and all is fine.  But thank you very much for your concern.  I don't know if you know Outlook support, but  I still have a problem opening hyperlinks in Outlook.  When I click on a hyperlink, a message from 'MS Office' pops up, basically saying "the operation has been cancelled due to restrictions on this computer.  Contact system administrator".  I'm the listed administrator and I'm using MS Office 2007 on Windows7.  I've checked other sources and I guess it just may be a registry problem.  Anyway, thanks again for your interest, I appreciate it.

    • Marked as answer by Gandcp Thursday, April 21, 2011 7:47 PM
    Thursday, April 21, 2011 7:46 PM