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how do i verfy my product key? RRS feed

  • Question

  • I tried entering the product key given to me by going to one of the microsoft progarms but then i receive an error message saying that the product key is incorrect and i should verify that i have the right one and now every microsoft office program does not work. 

    Wednesday, January 20, 2010 10:54 AM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, January 26, 2010 10:15 PM
    Tuesday, January 26, 2010 10:12 PM

All replies

  • Hello Queen7audi,


      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link
    http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Also, were are you getting the key you are trying to enter?

    Thank you,
    Darin MS

    Friday, January 22, 2010 12:01 AM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, January 26, 2010 10:15 PM
    Tuesday, January 26, 2010 10:12 PM
  • i had already post the details bellow before 21 hours but no reply till now


    hi
    I purchase dell vestro 1510 and with this laptop
    i found 2 operating cds xp and vista business
    xp is working fine
    but the problem is vista it is not validating the key infect i have the orignal cd with the tag behind the laptop
    pls. help me how to resolve this problem and i also like to know can microsoft replace vista to Windows 7



    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-RXVTC-8CRK2-WWK8Q
    Windows Product Key Hash: js6IaQbu14VU3r/oXOafXRI68+0=
    Windows Product ID: 89576-OEM-7254791-59386
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    ID: {87BB73DF-2DA3-4578-A6AC-1AD56CB2ECF7}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090805-0102
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\chinoy\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{87BB73DF-2DA3-4578-A6AC-1AD56CB2ECF7}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WWK8Q</PKey><PID>89576-OEM-7254791-59386</PID><PIDType>8</PIDType><SID>S-1-5-21-616348128-226296672-647694326</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro1510</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A15</Version><SMBIOSVersion major="2" minor="4"/><Date>20090318000000.000000+000</Date></BIOS><HWID>6C303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: f758e09b-7c7c-492c-b78c-aba5bd4e3f5b
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00144-547-959386-02-1033-6001.0000-0272010
    Installation ID: 017265666740787863377404613362110656077113401822503402
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WWK8Q
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    HWID Data-->
    HWID Hash Current: OgAAAAEAAwABAAIAAwABAAAAAwABAAEAeqh645yLNNRQYkaDkOOiHjxJiMryRfL0bi4UpeYJrFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   CRESTLNE
      FACP   TOSCPL  CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      TCPA   Intel   CRESTLNE
      TMOR   PTLTD          
      OSFR   TOSHIB  A+2nd ID
      APIC   INTEL   CRESTLNE
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci

    Wednesday, January 27, 2010 10:25 PM