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Powerpoint Validation - Diagnostic Report RRS feed

  • Question

  • Diagnostic Report (1.9.0006.1):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

    Online Validation Code: 0x0

    Cached Validation Code: 0x0

    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F

    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=

    Windows Product ID: 89583-OEM-7332157-00237

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

    ID: {A595F048-4B2D-4926-AF7B-1C2D9301E5A0}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.7.69.2

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000009

    Build lab: 6001.vistasp1_gdr.080917-1612

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGATray.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    2007 Microsoft Office system - 100 Genuine

    Microsoft Office Visio Professional 2007 - 100 Genuine

    OGA Version: Registered, 1.6.28.0

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{A595F048-4B2D-4926-AF7B-1C2D9301E5A0}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89583-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-2808877515-2031380678-1226575635</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A305</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20080627000000.000000+000</Date></BIOS><HWID>DA323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>AF2A78F75771F12</Val><Hash>yfDk+wCwLzsyrFjvsg8aOcGaGYA=</Hash><Pid>81602-905-2990375-68416</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>B76EAB2CACE670E</Val><Hash>lE81q81r8kZBQnRl8o9vDVq58wQ=</Hash><Pid>84890-903-6717374-63986</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89583-00146-321-500237-02-1033-6001.0000-2142008

    Installation ID: 005294194772210843367515532400340613367596687136847841

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: RJ34F

    License Status: Licensed

     

    HWID Data-->

    HWID Hash Current: QAAAAAIABgABAAIAAgABAAAAAwABAAEA6GFwYdjdZUIgR3wPXqtME0IQRoN2YlDsSol3YvL00DbkOHIcrFYqhQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    TOSINV                                TOSINV00

      FACP                                   TOSINV                                TOSINV00

      HPET                                    TOSINV                                TOSINV00

      BOOT                                  TOSINV                                TOSINV00

      MCFG                                 TOSINV                                TOSINV00

      ASF!                                     TOSINV                                TOSINV00

      SLIC                                      TOSINV                                TOSINV00

      SSDT                                    PmRef                  CpuPm

     

     

    Thursday, February 19, 2009 2:27 PM

Answers

  • Hello Love_1776,

      I don't see anything wrong in your Diagnostic Report.  I suggest going to http://microsoft.com/genuine/diag and click the "Start Diagostic" button.  This page will check your Vista and ensure all the setting are set-up correctly to be able to Validate.  If it finds anything wrong, it will either fix it for you or provide steps to fix it manually.

     Once you are done with the Diagnostic, click the Validate Office button.  If it validates as Non-Genuine, create a forum thread in the Office Genuine Advantage forum http://social.microsoft.com/Forums/en-US/genuineoffice/threads/ post an updated Diagnostic Report and describe the issue.

    Thank you,
    Darin MS
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Thursday, February 19, 2009 10:16 PM
    Thursday, February 19, 2009 10:15 PM

All replies

  • I'm running Windows Vista Home Premium and the Office I have installed is a second installation. My copy I put on my parent's XP works fine, but mine does not. Anything else you need you'll have to explain to me because I don't have the box with me, and I do not remember much more off the top of my head.

    My issue only happens when I attempt to download a template in Powerpoint. It says it has to make sure I have a genuine version of Windows, then the internet says I do, so I try on Powerpoint again. Repeat. Basically I'm going nowhere fast with it.
    Thursday, February 19, 2009 2:31 PM
  • Hello Love_1776,

      I don't see anything wrong in your Diagnostic Report.  I suggest going to http://microsoft.com/genuine/diag and click the "Start Diagostic" button.  This page will check your Vista and ensure all the setting are set-up correctly to be able to Validate.  If it finds anything wrong, it will either fix it for you or provide steps to fix it manually.

     Once you are done with the Diagnostic, click the Validate Office button.  If it validates as Non-Genuine, create a forum thread in the Office Genuine Advantage forum http://social.microsoft.com/Forums/en-US/genuineoffice/threads/ post an updated Diagnostic Report and describe the issue.

    Thank you,
    Darin MS
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Thursday, February 19, 2009 10:16 PM
    Thursday, February 19, 2009 10:15 PM