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    My microsoft account is set up and usable - I used it to get here. When I try to use it to activate my copy of Visual Studio Community edition the account cannot be found. Who can tell me why?
    Monday, October 9, 2017 2:56 PM

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    Thank you, all sorted. I've now got three Microsoft account!

    Les W.

    • Marked as answer by Les Wilkinson Thursday, October 12, 2017 2:23 PM
    Thursday, October 12, 2017 2:23 PM

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    Not about your microsoft account, it can't find your visual studio account. May need to create a new one. Something here might help.

    https://docs.microsoft.com/en-us/visualstudio/ide/signing-in-to-visual-studio

    or also ask over here.

    https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=vssetup

     

      


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.





    Monday, October 9, 2017 3:01 PM
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    Thanks for your reply. The Visual Studio sign-in page sent me here, as did your first link. Is a Microsoft account different from a Microsoft Visual Studio account?
    Tuesday, October 10, 2017 2:02 PM
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     Is a Microsoft account different from a Microsoft Visual Studio account?

    Yes, it is different. The microsoft account provides the underlying authentication mechanism. A Visual Studio account or MSDN/Technet forums account are associated with and use your microsoft account but only for the authentication. It sounds to me like you do not yet have a visual studio account.

    https://docs.microsoft.com/en-us/visualstudio/ide/signing-in-to-visual-studio#how-to-sign-in-to-visual-studio

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, October 10, 2017 2:10 PM
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    Visual Studio offers me 3 links: Sign in, Sign up, or create New Account. All 3 end up with Microsoft account requesting a user id and password, which was rejected every time. Is there any other way of creating a Visual Studio account or would I be better to reinstall V.S.? I am using my Zen e-mail address as the user id, and the same password I use to access this Microsoft account, could this be a problem?

    Wednesday, October 11, 2017 1:11 PM
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    For the setup problem I'd ask for help here.

    https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=vssetup

    if you believe a microsoft account problem I'd chat or email them here (links at page bottom)

    https://support.microsoft.com/en-us/help/12429

     

      


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, October 11, 2017 1:16 PM
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    Thank you, all sorted. I've now got three Microsoft account!

    Les W.

    • Marked as answer by Les Wilkinson Thursday, October 12, 2017 2:23 PM
    Thursday, October 12, 2017 2:23 PM