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window 7 suddenly not genuine RRS feed

  • Question

  • yesterday, when i install a new software, my window 7 suddenly listed that its not genuine. Any help are appriciates!  Here are the diagnostic report.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {8FD9FF4A-6A9C-458A-9849-3E409E56DCDD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8FD9FF4A-6A9C-458A-9849-3E409E56DCDD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3201603768-242338977-3052625401</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>X51RL               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>203             </Version><SMBIOSVersion major="2" minor="4"/><Date>20071213000000.000000+000</Date></BIOS><HWID>85B83607018400EA</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65718</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:6:2011 14:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAABAAAAAgABAAEAnJ+Ol0ChljCIacy0kKa4kbI0PpogzqgCYkY8VCqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A.M.I   OEMAPIC
      FACP   A.M.I   OEMFACP
      BOOT   A.M.I   OEMBOOT
      MCFG   A.M.I   OEMMCFG
      SLIC   DELL    QA09  
      OEMB   A.M.I   AMI_OEM

     

    Sunday, June 12, 2011 1:53 AM

Answers

  • Your computer is appears to be an asus based system with a bios date of 2007, The bios marker (SLIC DEL QA09) is inconsistent with this system. Also the HrOnline: 0xC004C4AB code indicates that an activation exploit is in use.

     

    Please consider restoring the original OS, there should be a COA sticker on the bottom of your laptop that has a product key and version of windows Vista, that is the version that should be installed. If you purchased the computer, or purchased an installation disk for Windows 7 you should seek a refund.

    Sunday, June 12, 2011 2:24 AM
  • Yes.  Use the recovery dvd.  If you don't have one, order from Asus or a third party like Recovery-Disks.com.  Or purchase a full license copy of Windows 7 from someplace like the Microsoft Store or Amazon (but not the Marketplace).  Do not purchase Windows 7 from an online auction or discount website.  The web is full of counterfeit copies (tens of thousands).
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, June 12, 2011 3:39 AM
    Answerer

All replies

  • Your computer is appears to be an asus based system with a bios date of 2007, The bios marker (SLIC DEL QA09) is inconsistent with this system. Also the HrOnline: 0xC004C4AB code indicates that an activation exploit is in use.

     

    Please consider restoring the original OS, there should be a COA sticker on the bottom of your laptop that has a product key and version of windows Vista, that is the version that should be installed. If you purchased the computer, or purchased an installation disk for Windows 7 you should seek a refund.

    Sunday, June 12, 2011 2:24 AM
  • So, does it mean i need to reformat my pc to window vista again? Anyway, i didnt see any sticker on the bottom of my laptop that has the product key.
    Sunday, June 12, 2011 3:08 AM
  • Yes.  Use the recovery dvd.  If you don't have one, order from Asus or a third party like Recovery-Disks.com.  Or purchase a full license copy of Windows 7 from someplace like the Microsoft Store or Amazon (but not the Marketplace).  Do not purchase Windows 7 from an online auction or discount website.  The web is full of counterfeit copies (tens of thousands).
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, June 12, 2011 3:39 AM
    Answerer
  • ok. Thanks you for helping.
    Sunday, June 12, 2011 5:55 AM