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RasClient (Always On VPN) returning error code 5 RRS feed

  • Question

  • One of our vpn clients (which was working successfully with Always On VPN) reported that vpn is connecting anymore. No one else is reporting the same issue.

    Event Viewer on client shows:

    CoId={3BE59FC6-9EED-0001-2712-E73BED9ED601}: The user domain\username dialed a connection named PA_AlwaysOnVPN which has failed. The error code returned on failure is 5.

    Logs on Network Policy Server show that the user has been allowed connection, and Event Viewer on RAS server shows the event as:

    RoutingDomainID- {00000000-0000-0000-0000-000000000000}: CoID={E8F89131-25DC-CB24-E98E-181802040EE5}: The user user@domain connected on port VPN2-499 on 11/10/2020 at 07:17 and disconnected on 11/10/2020 at 07:17.  The user was active for 0 minutes 0 seconds.  0 bytes were sent and 3284 bytes were received. The reason for disconnecting was administrative settings or explicit request. The tunnel used was WAN Miniport (IKEv2). The quarantine state was .

    Trying to connect with rasphone.exe on the client, shows message as:

    Applying configured settings

    Error 5: Access denied

    While rasdial command on same machine shows:

    Connecting to PA_AlwaysOnVPN...
    Verifying username and password...
    Registering your computer on the network...Access is denied.

    Any ideas what's going on please


    • Edited by David Spiteri Sunday, October 11, 2020 6:28 AM no pictures
    • Moved by Dave PatrickMVP Sunday, October 11, 2020 12:39 PM looking for forum
    Sunday, October 11, 2020 6:16 AM

Answers

All replies

  • I'd try asking for help over here.

    https://docs.microsoft.com/en-us/answers/products/windows#windows-server-for-it-pros

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Guido Franzke Monday, October 12, 2020 5:54 AM
    • Marked as answer by Guido Franzke Monday, October 19, 2020 6:02 AM
    Sunday, October 11, 2020 12:39 PM
  • Thanks, will surely do
    Monday, October 12, 2020 4:31 AM
  • You're welcome.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Monday, October 12, 2020 12:18 PM