Answered by:
my copy suddenly become not genuine.

Question
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I purchased it late april / early may, and it has been genuine and running fine until about 30 minutes ago. Error code is [0xC004C4A5] - unable to determine if my installation is valid.
Results from WGA diagnostic tool:
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0x0
Cached / Grace status: 0xc004c4a5 / 0x0
Windows Product Key: *****-*****-VPBDK-DRXR6-GX4KT
Windows Product Key Hash: BDB1TasdfqxPEseDRBKCroKLxAk=
Windows Product ID: 89587-OEM-7347662-99423
Windows Product ID Type: 3
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: {F07FF390-AC0D-4737-869A-DA18E249B241}(1)
Is Admin: Yes
Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000009
Build lab: 6000.vista_gdr.070627-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~2\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F07FF390-AC0D-4737-869A-DA18E249B241}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GX4KT</PKey><PID>89587-OEM-7347662-99423</PID><PIDType>3</PIDType><SID>S-1-5-21-4127975434-3490639032-4028826909</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N32-E SLI PLUS ACPI BIOS Revision 0501</Version><SMBIOSVersion major="2" minor="4"/><Date>20070207000000.000000+000</Date></BIOS><HWID>91323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>AD88974B05D7A62</Val><Hash>jIymJKdwNQ/nz3VPF5110GryjOc=</Hash><Pid>81607-305-4547323-64864</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults>Saturday, August 25, 2007 12:32 AM
Answers
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I've tried this already. I'm activated, I can call in and reactivate, still be activated, and still be not genuine anymore.
Saturday, August 25, 2007 3:00 AM -
Hello me9342,
This issue should be resolved (see http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2054756&SiteID=25)
0xc004c4a5If you are still having issue, please create a new post with a full description of the issue.
Thank you,
Darin Smith
WGA Forum ManagerMonday, September 17, 2007 8:12 PM
All replies
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What you need to do is to reactivate/reset your Windows Vista installation using the telephone activation method:
You can get started with phone activation by typing "slui.exe 4"
(w/o the quotes) in the Start Search box in the Start Menu and pressing
Enter.
The phone activation process takes about 6 minutes.Saturday, August 25, 2007 2:57 AMModerator -
I've tried this already. I'm activated, I can call in and reactivate, still be activated, and still be not genuine anymore.
Saturday, August 25, 2007 3:00 AM -
Hello me9342,
This issue should be resolved (see http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2054756&SiteID=25)
0xc004c4a5If you are still having issue, please create a new post with a full description of the issue.
Thank you,
Darin Smith
WGA Forum ManagerMonday, September 17, 2007 8:12 PM