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Product key invalid RRS feed

  • Question

  • I recently purchased a second hand laptop. Few days ago the hard disk failed so after replacing it i tried to install xp pro sp2 but they key at the bottum of the laptop is coming with the error message that it is invalid. CoA is for xp pro and it has a dell in block letters on CoA. I don't have the cds from dell am installing a fresh copy of windows xp pro sp2. I also want to add that i don't have no operating system  installed on the laptop casue of the product key Can you please help.
    Saturday, April 5, 2008 1:03 AM

Answers

  • The Dell OEM Windows XP product key affixed to your Dell laptop is only valid with a Dell Windows XP Reinstallation CD.  You'll need to contact Dell support and order the correct installation disc.

     

    How to Replace Lost, Broken, or Missing Microsoft Software or Hardware:

    http://support.microsoft.com/kb/326246/en-gb

     

    Saturday, April 5, 2008 7:06 PM
    Moderator