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OneCare Payments??? RRS feed

  • Question

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    I just purchased a year subscription to onecare.  After a year is up.  This is not a reoccuring payment is it?  Does Microsoft debit money after the year is up??
    Tuesday, May 20, 2008 5:11 AM

Answers

  • Yes, OneCare is a annual recurring payment. If you have a valid credit card on file, it will be charged the subscription price on the anniversary date.

    When you signed up for the service, the service agreement mentions this. You can view the details by signing in at http://billing.microsoft.com and selecting the OneCare subscription.

    Mine has this clause shown:

    "7.2 Payment. When you create a billing account, you enter your payment method. You must be authorized to use the payment method. You authorize us to charge you for the service using your payment method and for any paid feature of the service for which you choose to sign-up or use while this contract is in force. You will pay service charges in advance. We may charge you a different amount than what you approved. If it is a greater amount, we will tell you the amount and the date of the charge at least 10 days before we make the charge. Also, we may charge you up to the amount you have approved, and notify you in advance of the difference. We may bill you for more than one of your prior billing periods together. If we informed you that the service will be provided indefinitely or automatically renewed, we may automatically

    renew your service and charge you for any renewal term."

     

    If you wish, you can renew early by using a retail product key. You can also change your billing information at the above site. If you wish to cancel the account before renewal, you'll need to contact OneCare customer service.

    -steve

    Tuesday, May 20, 2008 1:39 PM
    Moderator