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Cannot access WHS on home network RRS feed

  • Question

  • I am at a loss with this issue so I am going to post here and ask for help from this community.  I read these forums and have found a few things to try but alas, no joy.

     

    I built a custom server, mainly for file storage and backup, and chose Windows Home Server for the OS.  I have it installed and do not appear to have any problems with the standard operation on the server.  All my drives are displayed correctly, etc.

    My home network consists of an AT&T U-verse 3800HGV-B residential gateway(RG) with a D-Link DGL-4500 router wired to the local ethernet port.  I have my server, and 2 desktop pcs wired to the router as well as a D-Link DGS-2208 switch.  Wired to the switch I have an NAS, an X-box 360 and a network printer.  I have wireless enabled as well as I have 2 laptops, an iPad and an iPhone connected via wireless.

     

    Now I try to setup remote access via WHS and cannot.  I have UPnP enabled on my router but WHS cannot configure it.  I followed the guide and setup port forwarding on the router and RG for TCP ports 80, 443 and 4125.  I also set my router into a DMZ on the RG so it allows all traffic.  I also cannot connect to the server locally via Firefox or IE, network places or explorer, etc.  I tried to map to the server as a network drive, including specific folders, etc.  I cannot even ping the server from my other pcs but can ping them from the server.  I am using ESET firewalls on all the PCs including the server.  I have tried disabling this to see if that is the problem, again no joy.

    I will include some info here for reference, etc.  Thank you in advance for any assistance.

     

    Ipconfig /all from main PC


    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : GamingRig08
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Broadcast
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : gateway.2wire.net

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . : gateway.2wire.net
       Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
       Physical Address. . . . . . . . . : 00-01-29-D4-FC-A1
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::9d40:c98:fa44:89d7%11(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.0.150(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Saturday, April 24, 2010 4:48:58 PM
       Lease Expires . . . . . . . . . . : Sunday, April 25, 2010 6:40:44 PM
       Default Gateway . . . . . . . . . : 192.168.0.1
       DHCP Server . . . . . . . . . . . : 192.168.0.1
       DHCPv6 IAID . . . . . . . . . . . : 234881321
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-4C-5F-01-00-01-29-D4-FC-A1

       DNS Servers . . . . . . . . . . . : 192.168.0.1
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.gateway.2wire.net:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2026:1346:9c55:99ae(Pref
    erred)
       Link-local IPv6 Address . . . . . : fe80::2026:1346:9c55:99ae%13(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Windows\system32>

     

    Ipconfig /all from server

     

    C:\Documents and Settings\Administrator>ipconfig /all

     

    Windows IP Configuration

     

       Host Name . . . . . . . . . . . . : server10

       Primary Dns Suffix  . . . . . . . :

       Node Type . . . . . . . . . . . . : Broadcast

       IP Routing Enabled. . . . . . . . : Yes

       WINS Proxy Enabled. . . . . . . . : No

       DNS Suffix Search List. . . . . . : gateway.2wire.net

     

    Ethernet adapter Local Area Connection:

     

       Connection-specific DNS Suffix  . : gateway.2wire.net

       Description . . . . . . . . . . . : Intel(R) PRO/1000 CT Network Connection

       Physical Address. . . . . . . . . : 00-0C-6E-A3-FF-B3

       DHCP Enabled. . . . . . . . . . . : Yes

       Autoconfiguration Enabled . . . . : Yes

       IP Address. . . . . . . . . . . . : 192.168.0.151

       Subnet Mask . . . . . . . . . . . : 255.255.255.0

       Default Gateway . . . . . . . . . : 192.168.0.1

       DHCP Server . . . . . . . . . . . : 192.168.0.1

       DNS Servers . . . . . . . . . . . : 192.168.0.1

       Lease Obtained. . . . . . . . . . : Saturday, April 24, 2010 7:33:59 PM

       Lease Expires . . . . . . . . . . : Monday, January 18, 2038 11:14:07 PM

     

    C:\Documents and Settings\Administrator>

     

     

     

    I will be monitoring this thread via alerts, etc so I should get back with any requested information in a timely manner.

    • Edited by CyberKnight13 Saturday, April 24, 2010 11:50 PM cleared font info
    Saturday, April 24, 2010 11:49 PM

All replies

  • I was just viewing the event log and found a DnsApi error.  Not sure it is related but seems likely to me :)

     

    The system failed to register network adapter with settings:

     

       Adapter Name : {74D63990-0A34-4573-A48E-9BBAA15ABABD}

       Host Name : server10

       Adapter-specific Domain Suffix : gateway.2wire.net

       DNS server list :

                    192.168.0.1

       Sent update to server : 216.52.29.10

       IP Address(es) :

         192.168.0.151

     

      The system could not register the DNS update request because of a security related problem. This could happen for the following reasons: (a) the DNS domain name that your computer is trying to register could not be updated because your computer does not have the right permissions, or (b) there might have been a problem negotiating valid credentials with the DNS server to update.

     

      You can manually retry DNS registration of the network adapter and its settings by typing "ipconfig /registerdns" at the command prompt. If problems still persist, contact your DNS server or network systems administrator. For specific error code information, see the record data displayed below.

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

     

     

    I ran an ipconfig /displaydns here:

     

     

     

    C:\Documents and Settings\Administrator>ipconfig /displaydns

     

    Windows IP Configuration

     

        1.0.0.127.in-addr.arpa

        ----------------------------------------

        Record Name . . . . . : 1.0.0.127.in-addr.arpa.

        Record Type . . . . . : 12

        Time To Live  . . . . : 600765

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        PTR Record  . . . . . : localhost

     

     

        215.157.202.89.in-addr.arpa

        ----------------------------------------

        Name does not exist.

     

     

        1.0.168.192.in-addr.arpa

        ----------------------------------------

        Name does not exist.

     

     

        150.0.168.192.in-addr.arpa

        ----------------------------------------

        Name does not exist.

     

     

        wpad.gateway.2wire.net

        ----------------------------------------

        Name does not exist.

     

     

        125.154.46.207.in-addr.arpa

        ----------------------------------------

        Record Name . . . . . : 125.154.46.207.in-addr.arpa

        Record Type . . . . . : 12

        Time To Live  . . . . : 2190

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        PTR Record  . . . . . : dnscore.domains.live.com

     

     

        Record Name . . . . . : 125.154.46.207.in-addr.arpa

        Record Type . . . . . : 12

        Time To Live  . . . . : 2190

         Data Length . . . . . : 4

        Section . . . . . . . : Answer

        PTR Record  . . . . . : dyndns.live.com

     

     

        Record Name . . . . . : 125.154.46.207.in-addr.arpa

        Record Type . . . . . : 12

        Time To Live  . . . . : 2190

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        PTR Record  . . . . . : dyndns.domains.live.com

     

     

        um16.eset.com

        ----------------------------------------

        Record Name . . . . . : um16.eset.com

        Record Type . . . . . : 1

        Time To Live  . . . . : 2187

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        A (Host) Record . . . : 93.184.71.10

     

     

        dyndns.domains.live.com

        ----------------------------------------

        Record Name . . . . . : dyndns.domains.live.com

        Record Type . . . . . : 1

        Time To Live  . . . . : 341

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        A (Host) Record . . . : 207.46.154.125

     

     

        2.26.201.74.in-addr.arpa

        ----------------------------------------

        Record Name . . . . . : 2.26.201.74.in-addr.arpa

        Record Type . . . . . : 12

        Time To Live  . . . . : 40818

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        PTR Record  . . . . . : cdce.lax011.internap.com

     

     

        139.200.55.65.in-addr.arpa

        ----------------------------------------

        Name does not exist.

     

     

        199.0.168.192.in-addr.arpa

        ----------------------------------------

        Name does not exist.

     

     

        143.0.168.192.in-addr.arpa

        ----------------------------------------

        Name does not exist.

     

     

        monitor.networkmagic.com

        ----------------------------------------

        Record Name . . . . . : monitor.networkmagic.com

        Record Type . . . . . : 1

        Time To Live  . . . . : 1002

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        A (Host) Record . . . : 64.94.116.150

     

     

        csr.networkmagic.com

        ----------------------------------------

        Record Name . . . . . : csr.networkmagic.com

        Record Type . . . . . : 1

        Time To Live  . . . . : 1243

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        A (Host) Record . . . : 64.94.116.129

     

     

        90.25.246.72.in-addr.arpa

        ----------------------------------------

        Record Name . . . . . : 90.25.246.72.in-addr.arpa

        Record Type . . . . . : 12

        Time To Live  . . . . : 85775

        Data Length . . . . . : 4

        Section . . . . . . . : Answer

        PTR Record  . . . . . : a72-246-25-90.deploy.akamaitechnologies.com

     

     

        wpad.2wire.net

        ----------------------------------------

        Name does not exist.

     

     

        10.71.184.93.in-addr.arpa

        ----------------------------------------

        Record Name . . . . . : 10.71.184.93.in-addr.arpa

        Record Type . . . . . : 5

        Time To Live  . . . . : 42567

        Data Length . . . . . : 4

     

    C:\Documents and Settings\Administrator>

     


     

    Saturday, April 24, 2010 11:59 PM
  • Bueller?  Bueller?  :)
    Tuesday, April 27, 2010 9:24 PM
  • If you cannot ping by servername, there's a problem with your nameserver on your router. I would try another one
    Tuesday, April 27, 2010 9:30 PM
  • I figured it was a problem with DNS/naming. I will try some things there and see what happens. Thank you.
    Tuesday, April 27, 2010 11:10 PM
  • Still not working :(
    Tuesday, May 4, 2010 4:04 PM
  • Remove your DNS Suffix and the DNS Suffix Search list entries, if possible (may have to be done on the router). Also in the TCP/IP properties of your network adapter on Advanced/DNS disable the attempt to register at DNS server checkbox (since this works mainly on DNS Servers based on Windows Server OS, which are used in Active Directory, but not on consumer routers or DNS Servers of an ISP).

    See also the FAQ How to Troubleshoot Network Connection Problems with Windows Home Server.

    Best greetings from Germany
    Olaf

    Friday, May 7, 2010 6:45 PM
    Moderator