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Cannot mount the backup RRS feed

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    My 32 bit Vista machine died.  I thought I had good WHS backups.
    Just bought a new Windows 7 64bit portable installed the client software (version 1.0 from HP CD)
    When opening the archives I get to 81%.
    Asked to format the Z:  -- what's up with this??
    Then 'Cannot mount the backup'.
    I desperately need some individual files from the backups.
    I've not seen anything here that will help me.   I'm an administrator, no existing mounted drives...
    Is there updated client software? ... I don't see anywhere to get this.

    thanks for any help.

    P:)
    Monday, December 21, 2009 1:32 AM

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    Same problem here, just bought a HP690 Mediasmart server, after a nightmare setup with the network, everything appeared to be fine until I tried to restore the first backup I made to test it.

    Stops at 81 percent, and says "cannot mount the backup"...that's it. Can't even access the files through RDP. 

    Have all the latest patches and upgrades.

    Doing many searches I can see this is  HUGE problem with WHS, but there is not one solution, people reported success from updates, but I have all the updates.

    So frustrating.


    Wednesday, December 23, 2009 4:58 PM