Splitting off post to it's own thread. This was done to cut down on the confusion caused by more then one person posting about an issue that may (or may not) be the same as the issue facing the person that originaly created the thread.
In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the individual issue you may be having. Please also provide a short description of the issue including any error messages or codes
Download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, click Copy, then paste the report into a response message in this thread.
Thank you,
Darin Smith
WGA Forum Program Manager
--------------------------------------------------------
All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
--------------------------------------------------------
