Asked by:
Proxy Error

Question
-
while installing the tool it is showing an error. THE REMOTE SERVER RETURN AN ERROR (407) PROXY AUTHENTICATION REQUIRED
please advice
Sunday, April 18, 2010 5:20 AM
All replies
-
I have the same issue, the program recognizes IE proxy configuration but don't support user/pass input.
Monday, April 19, 2010 5:18 PM -
I also have the same issue
Tuesday, April 20, 2010 9:44 AM -
Dear customers,
Thank you for your interest in Microsoft Fix it Center (beta).
What kind of user authentication takes place on your proxy server, e.g. Windows authentication, basic authentication, etc.?
As a first release, the primary audience the application targets is home consumers. For that reason, the "Basic" user authentication scheme (through user specified user name and password) is not supported in this release. For the application to work properly on Windows XP / Server 2003 / Vista / Server 2008, please also make sure that your proxy server is configured to allow outgoing traffic from your computer's machine account. Please consult your network administrator regarding proxy server configuration.
Many thanks for your feedbacks and patronage.
Daniel Chow
Sr. Software Development Engineer
Product Quality & Online
Microsoft Corporation
This email is provided "AS IS" with no warranties, and confers no rights.
Wednesday, April 21, 2010 4:18 PMModerator -
Thanks for your response
our proxy is taking windows authentication and machine is Windows XP SP3. it is not a home computer
Regards
Thursday, April 22, 2010 5:06 AM -
Thanks for your information.
@ashajeel and fst20
At what point the error message showed up? Can you please kindly elaborate the steps you have taken? A screenshot would certainly be helpful.
Many thanks for your feedbacks and patronage.
Daniel Chow
Sr. Software Development Engineer
Product Quality & Online
Microsoft Corporation
This email is provided "AS IS" with no warranties, and confers no rights.
Saturday, April 24, 2010 3:56 AMModerator