Answered by:
Windows 7 starter, not genuine

Question
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My issue is similar to most of the other i've read so far. I bought a netbook a few months back, Win 7 pre-installed. Was working fine until about a month ago, when it started to say the copy of W7 was not genuine. I would follow the fix listed on other posts, but I have an additional problem as the sticker bearing the key is on the bottom of my netbook, and after several months heavy usage it isn't readable anymore.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CJDHF-CG628-RRCCM
Windows Product Key Hash: KYhKPBqWdL8wVAR8bknaZLUk/L4=
Windows Product ID: 00342-OEM-9548817-30083
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {A08C12AE-B215-4707-85C2-EE974632A5D8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A08C12AE-B215-4707-85C2-EE974632A5D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RRCCM</PKey><PID>00342-OEM-9548817-30083</PID><PIDType>8</PIDType><SID>S-1-5-21-392844212-2273264837-703776504</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150/N210/N220 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>05JI.M039.20100109.JIP</Version><SMBIOSVersion major="2" minor="5"/><Date>20100109000000.000000+000</Date></BIOS><HWID>25583107018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Starter edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 1d90c7cc-f3cc-4c2f-9650-7ac451fc73eb
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00190-488-130083-02-2057-7600.0000-2352011
Installation ID: 013250053225012971849741177366195740278266320354375140
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RRCCM
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 4
Trusted time: 12/05/2012 22:33:23
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAQABAAAAAgABAAEAJJQIkk40NK3IB76nBLzeiJ7x6i3Kq3IZ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
SLIC SECCSD LH43STAR
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
Saturday, May 12, 2012 9:37 PM
Answers
-
"wcspaz" wrote in message news:9e6d06fa-47c7-4a0e-a7a7-736bc315e4b1...
My issue is similar to most of the other i've read so far. I bought a netbook a few months back, Win 7 pre-installed. Was working fine until about a month ago, when it started to say the copy of W7 was not genuine. I would follow the fix listed on other posts, but I have an additional problem as the sticker bearing the key is on the bottom of my netbook, and after several months heavy usage it isn't readable anymore.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CJDHF-CG628-RRCCM
Windows Product Key Hash: KYhKPBqWdL8wVAR8bknaZLUk/L4=
Windows Product ID: 00342-OEM-9548817-30083
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
I would suggest first installing the WAT update fromand running another MGADiag report, whether telephone activation succeeds or not.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, May 16, 2012 6:04 PM
Saturday, May 12, 2012 10:29 PMModerator
All replies
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Notification Reason: 0xC004F00F.
Error Code: 0xC004F00F
The Software Licensing Server reported that the hardware ID binding is beyond level of tolerance.
The hardware has changed or the drivers were updated on the system triggering a need for phone activation.
How to activate Windows 7 manually (activate by phone)
1) Click Start, and in the Search box type: slui.exe 4
2) Next press the 'ENTER' key
3) Select your 'Country' from the list.
4) Choose the 'Phone Activation' option.
5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.
6) Explain your issue clearly to the support person.
Note: in your case, your install is using the COA SLP key (the one from your sticker) You can retrieve it by using a keyfinder program such as Belarc advisor.
write it down and keep it in a safe place such as your battery compartment.
http://www.belarc.com/free_download.html
- Edited by george1009Editor Saturday, May 12, 2012 9:59 PM
Saturday, May 12, 2012 9:57 PMAnswerer -
Unfortunately, the Belarc Advisor will not display the 25-character OEM Windows 7 Starter product key that is affixed to the COA label on the computer. It will only display the factory master product key used for the original Windows 7 factory installation. The OP will need to contact Samsung Support for assistance with deciphering the OEM Windows 7 Starter product key they affixed to the COA label.
Carey Frisch
Saturday, May 12, 2012 10:10 PMModerator -
"Carey Frisch" wrote in message news:5b40362c-d604-421a-804e-1eb87b4329e0...Unfortunately, the Belarc Advisor will not display the 25-character OEM Windows 7 Starter product key that is affixed to the COA label on the computer. =]
Carey Frisch
WTH?Yes it will, seeing as that is the Key that is currently installed.Windows License Type: COA SLP
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, May 12, 2012 10:26 PMModerator -
"wcspaz" wrote in message news:9e6d06fa-47c7-4a0e-a7a7-736bc315e4b1...
My issue is similar to most of the other i've read so far. I bought a netbook a few months back, Win 7 pre-installed. Was working fine until about a month ago, when it started to say the copy of W7 was not genuine. I would follow the fix listed on other posts, but I have an additional problem as the sticker bearing the key is on the bottom of my netbook, and after several months heavy usage it isn't readable anymore.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CJDHF-CG628-RRCCM
Windows Product Key Hash: KYhKPBqWdL8wVAR8bknaZLUk/L4=
Windows Product ID: 00342-OEM-9548817-30083
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
I would suggest first installing the WAT update fromand running another MGADiag report, whether telephone activation succeeds or not.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, May 16, 2012 6:04 PM
Saturday, May 12, 2012 10:29 PMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Darin MS
Wednesday, May 16, 2012 6:03 PM