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Windows 7 starter, not genuine RRS feed

  • Question

  • My issue is similar to most of the other i've read so far. I bought a netbook a few months back, Win 7 pre-installed. Was working fine until about a month ago, when it started to say the copy of W7 was not genuine. I would follow the fix listed on other posts, but I have an additional problem as the sticker bearing the key is on the bottom of my netbook, and after several months heavy usage it isn't readable anymore.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CJDHF-CG628-RRCCM
    Windows Product Key Hash: KYhKPBqWdL8wVAR8bknaZLUk/L4=
    Windows Product ID: 00342-OEM-9548817-30083
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011
    ID: {A08C12AE-B215-4707-85C2-EE974632A5D8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A08C12AE-B215-4707-85C2-EE974632A5D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RRCCM</PKey><PID>00342-OEM-9548817-30083</PID><PIDType>8</PIDType><SID>S-1-5-21-392844212-2273264837-703776504</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150/N210/N220             </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>05JI.M039.20100109.JIP</Version><SMBIOSVersion major="2" minor="5"/><Date>20100109000000.000000+000</Date></BIOS><HWID>25583107018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 1d90c7cc-f3cc-4c2f-9650-7ac451fc73eb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00190-488-130083-02-2057-7600.0000-2352011
    Installation ID: 013250053225012971849741177366195740278266320354375140
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RRCCM
    License Status: Notification
    Notification Reason: 0xC004F00F.
    Remaining Windows rearm count: 4
    Trusted time: 12/05/2012 22:33:23

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAQABAAAAAgABAAEAJJQIkk40NK3IB76nBLzeiJ7x6i3Kq3IZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL        
      HPET PTLTD HPETTBL 
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD  MCFG  
      SLIC SECCSD LH43STAR
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst

    Saturday, May 12, 2012 9:37 PM

Answers

  • "wcspaz" wrote in message news:9e6d06fa-47c7-4a0e-a7a7-736bc315e4b1...

    My issue is similar to most of the other i've read so far. I bought a netbook a few months back, Win 7 pre-installed. Was working fine until about a month ago, when it started to say the copy of W7 was not genuine. I would follow the fix listed on other posts, but I have an additional problem as the sticker bearing the key is on the bottom of my netbook, and after several months heavy usage it isn't readable anymore.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CJDHF-CG628-RRCCM
    Windows Product Key Hash: KYhKPBqWdL8wVAR8bknaZLUk/L4=
    Windows Product ID: 00342-OEM-9548817-30083
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]


     
     
    I would suggest first installing the WAT update from
    and running another MGADiag report, whether telephone activation succeeds or not.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 12, 2012 10:29 PM
    Moderator

All replies

  • Notification Reason: 0xC004F00F.

    Error Code:  0xC004F00F

    The Software Licensing Server reported that the hardware ID binding is beyond level of tolerance.

    The hardware has changed or the drivers were updated on the system triggering a need for phone activation.


     How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

    6) Explain your issue clearly to the support person.

    Note: in your case, your install is using the COA SLP key (the one from your sticker) You can retrieve it by using a keyfinder program such as Belarc advisor. 

    write it down and keep it in a safe place such as your battery compartment.

    http://www.belarc.com/free_download.html



    Saturday, May 12, 2012 9:57 PM
    Answerer
  • Unfortunately, the Belarc Advisor will not display the 25-character OEM Windows 7 Starter product key that is affixed to the COA label on the computer.  It will only display the factory master product key used for the original Windows 7 factory installation.  The OP will need to contact Samsung Support for assistance with deciphering the OEM Windows 7 Starter product key they affixed to the COA label.

    Carey Frisch

    Saturday, May 12, 2012 10:10 PM
    Moderator
  • "Carey Frisch" wrote in message news:5b40362c-d604-421a-804e-1eb87b4329e0...
    Unfortunately, the Belarc Advisor will not display the 25-character OEM Windows 7 Starter product key that is affixed to the COA label on the computer.  =]

    Carey Frisch

    WTH?
    Yes it will, seeing as that is the Key that is currently installed.
    Windows License Type: COA SLP

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 12, 2012 10:26 PM
    Moderator
  • "wcspaz" wrote in message news:9e6d06fa-47c7-4a0e-a7a7-736bc315e4b1...

    My issue is similar to most of the other i've read so far. I bought a netbook a few months back, Win 7 pre-installed. Was working fine until about a month ago, when it started to say the copy of W7 was not genuine. I would follow the fix listed on other posts, but I have an additional problem as the sticker bearing the key is on the bottom of my netbook, and after several months heavy usage it isn't readable anymore.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CJDHF-CG628-RRCCM
    Windows Product Key Hash: KYhKPBqWdL8wVAR8bknaZLUk/L4=
    Windows Product ID: 00342-OEM-9548817-30083
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]


     
     
    I would suggest first installing the WAT update from
    and running another MGADiag report, whether telephone activation succeeds or not.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 12, 2012 10:29 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Wednesday, May 16, 2012 6:03 PM