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printing problem RRS feed

  • Question

  • my network printer will not print my emails or other documents
    it is working from the main computer it is connected to but not working when other computers try to print to the same printer
    Thursday, October 29, 2009 11:14 PM

Answers

  • Are you using Windows Live OneCare? If so, the following should help.
    If not, you are off topic for this forum and should seek help for Windows at http://social.answers.microsoft.com/Forums/en-US/categories

     

    Open OneCare on each of the computers.

    Click Change Settings

    On the firewall tab, click configure firewall

    If the network is shown as Public, click Change Location to change it to "Home or Work."

    Click the Advanced Settings button

    Click Network connections tab.

    If there are multiple active connections shown, you may need to disable the extras in your Windows network connections settings. (Network and Sharing Center, manage connections, in Vista; Right click My Network Places and select Properties on the Start menu in XP)

    On the Ports and Protocols tab, add a check mark next to File and Printer Sharing - for subnet and Internet if the first setting alone (after all of the above are verified) does not allow Sharing to work.

    If all of the above fail, please contact support.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

     

     

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Friday, October 30, 2009 1:40 PM
    Moderator