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Windows 7 upgrade counterfeit

Question
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Diagnostic Report (1.9.0027.0):
Windows Validation DataValidation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y488F-4DCYV-6XWFV
Windows Product Key Hash: DvCCUjeEc9q/E9UpcZKRn+yyg4U=
Windows Product ID: 00371-177-8833024-85375
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {CA9C4777-1996-49D1-A5CF-B2BCF4261E9A}(1)
Is Admin: Yes
Test Cab: 0x0
Legit check Control ActiveX: N/A, hr. = 0x80070002
Signed By: N/A, hr. = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista Wga.ER Data-->
Threat ID(s): N/A, hr. = 0x80070002
Version: N/A, hr. = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr. = 0x80070002
File Exists: No
Version: N/A, hr. = 0x80070002
WgaTray.exe Signed By: N/A, hr. = 0x80070002
WgaLogon.dll Signed By: N/A, hr. = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr. = 0x80070002
Version: N/A, hr. = 0x80070002
OGAExec.exe Signed By: N/A, hr. = 0x80070002
OGAAddin.dll Signed By: N/A, hr. = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr. = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Web browser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <Genuine Results><Machine Data><UGUID>{CA9C4777-1996-49D1-A5CF-B2BCF4261E9A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6XWFV</P Key><PID>00371-177-8833024-85375</PID><PID Type>5</PID Type><SID>S-1-5-21-73969566-1502750322-1950819557</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E4310</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SM BIOS Version major="2" minor="6"/><Date>20100708000000.000000+000</Date></BIOS><HWID>3C323F07018400FC</HWID><User LCID>0409</User LCID><System LCID>0409</System LCID><Time Zone>Eastern Standard Time(GMT-05:00)</Time Zone><I Join>0</I. Join><SBID><stat>3</stat><m s p I d></m s p pi d><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEM Table ID>E2 </OEM Table ID></OEM><GA Notification/></Machine Data><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></Genuine Results>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-883302-00-1033-7601.0000-0962013
Installation ID: 005122108104672114001173464765704096607010155590996892
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: 6XWFV
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 7/28/2016 10:24:05 PMWindows Activation Technologies-->
Hr.Offline: 0x00000000
Hr.Online: 0xC004C532
Health Status: 0x0000000000000000
Event Time Stamp: 7:28:2016 22:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
Health Status Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAEAAQACAAAAAgABAAEA6GFAC+CgipXEOSKVWPAE1lAkYlxcXQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEM Table ID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEM Table ID Value
APIC DELL E2
FACP DELL E2
HPET DELL E2
BOOT DELL E2
MCFG A M I GMCH945.
TCPA
SLIC DELL E2
SSDT Pm Ref C p u PmFriday, July 29, 2016 2:39 AM
Answers
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Have you tried Telephone activation and speaking to an operator?
telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Tuesday, August 9, 2016 10:42 AM
- Marked as answer by Noel D PatonModerator Sunday, August 14, 2016 12:06 PM
Friday, July 29, 2016 8:25 AMModerator