Windows 7 saying counterfeit after 6+ years of use RRS feed

  • Question

  • My version of Windows has been notifying me that it might be counterfeit, and that I need to verify the product key.  We have been using this version for 6+ years after inheriting it from family.  My guess is that because this computer used to be part of an office before we owned it, maybe the office has updated their computers and now our version of windows is not being recognized?  I just downloaded the Genuine Microsoft Software Diagnostic Tool and ran it.  Here are the results for my CPU:

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: N/A, hr=0x8007000d
    Windows Product Key Hash: N/A, hr=0x8007000d
    Windows Product ID: 55041-033-1042932-86441
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {6263E0E8-731C-498D-8089-6547203C3739}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr_escrow.180330-1600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Small Business 2007 - 100 Genuine
    OGA Version: Registered,
    Signed By: Microsoft

    What do I need to do now?  Thanks.

    Tuesday, November 13, 2018 2:50 AM