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Purchased Windows Genuine Advantage Kit then changed motherboard? RRS feed

  • Question

  • Hi,

    I purchased the WGA online several weeks ago for windows ultimate 7, then my motherboard died.  Now that I have a new one working, my code does not activate windows 7.

    Did I pay for some sort of OEM license, or can I validate windows 7 with this new motherboard?

     

    Diagnstics:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2FJKB-KB2XB-C32PY

    Windows Product Key Hash: TA+CKxn0MjjUVLP6NXzKGVfkoAw=

    Windows Product ID: 00426-956-0123294-85561

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {3F2EC125-0C6E-4A9A-8EAA-129CCA8BF4C7}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100226-1909

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Joseph\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{3F2EC125-0C6E-4A9A-8EAA-129CCA8BF4C7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-C32PY</PKey><PID>00426-956-0123294-85561</PID><PIDType>5</PIDType><SID>S-1-5-21-3275418289-202656595-1808009132</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0609   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100225000000.000000+000</Date></BIOS><HWID>81BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00170-956-012329-00-1033-7600.0000-1412010

    Installation ID: 005144608915737626502033968873373331207046532754438715

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: C32PY

    License Status: Initial grace period

    Time remaining: 36960 minute(s) (25 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 5/26/2010 10:53:31 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:23:2010 08:29

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: OgAAAAIABgABAAEAAQABAAAAAgABAAEAonaAzBU/qBiMJmhlRryENAaeXBqoB56Ad/bgRSY0LrTqgg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 022510 APIC1431

      FACP 022510 FACP1431

      HPET 022510 OEMHPET 

      MCFG 022510 OEMMCFG 

      OEMB 022510 OEMB1431

      OSFR 022510 OEMOSFR 

      SSDT DpgPmm CpuPm

     

     

     

    Wednesday, May 26, 2010 5:50 PM

Answers

  • Hello jplur,

    Typically, North American WGA Kits have shipped as a full retail license for Windows, which allows moving the Windows license from one computer (or motherboard, in your case) to another.  Did your Kit come with a Supplemental SLT that says any different?

    Regardless, give Activating by Telephone a try.  In Start Search, type slui 4 then choose your country and call for a phone activation.

    If no joy, post back :-)


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, May 26, 2010 6:14 PM