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Windows showing popups indicating it is not genuine after three years of use RRS feed

  • Question

  • My version of Windows 7 Home Premium has been popping up messages indicating it is not genuine over the past day, since it installed a number of cumulative updates the night before last. If I try to resolve online, the online verification process states that files have been tampered with. Similarly, the Activate Windows command will not start, throwing an error message saying it cannot start because "sppcommdlg.dll" is missing. I did check the System32 folder, and it is indeed missing.

    I can still run Windows Update, I can still set the background, and under the control panel it says Windows has been activated. I tried uninstalling and reinstalling Windows update KB971033, which I heard could be the culprit, and I tried a System Restore to before the updates.

    Attached is the MGADiag output. As expected, the sppcommdlg.dll file is reported as tampered. I also notice some wga files seem to be missing too.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-(values  I changed this)
    Windows Product Key Hash: +Rj3N34NLM2Jq...(more values - also changed this)
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3F3D0CD3-94ED-43F8-BD2F-E0BDF1486354}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Admin\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcext.dll[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[Hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3F3D0CD3-94ED-43F8-BD2F-E0BDF1486354}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2550245797-375787167-3834869738</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 580 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="6"/><Date>20091130000000.000000+000</Date></BIOS><HWID>79D73B07018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0752010
    Installation ID: 008286992942170884853861116991709265250086357076962126
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 15/02/2013 7:48:28 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000004040
    Event Time Stamp: 2:15:2013 00:06
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAQADAAAAAQABAAEAonYW/Muh9tqAliZ6QKdCxrav3CWN72I9xmkE1qDidlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   FX09    
      FACP DELL   FX09    
      HPET DELL   OEMHPET 
      MCFG DELL   OEMMCFG 
      SLIC DELL   FX09   
      OSFR DELL   FX09    
      OEMB DELL   FX09    
      ASF! LEGEND I865PASF
      SSDT DpgPmm CpuPm

    Friday, February 15, 2013 1:00 PM

Answers

  • You have some major file corruption....

    	Line 19790: 2013-02-18 12:33:19, Info                  CSI    000008b2 [SR] Repairing 36 (0x0000000000000024) components
    	Line 19791: 2013-02-18 12:33:19, Info                  CSI    000008b3 [SR] Beginning Verify and Repair transaction
    	Line 19792: 2013-02-18 12:33:19, Info                  CSI    000008b4 [SR] Cannot repair member file [l:24{12}]"Apphlpdm.dll" of Microsoft-Windows-Application-Experience-Apphelp, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19793: 2013-02-18 12:33:19, Info                  CSI    000008b5 [SR] Cannot repair member file [l:20{10}]"dpnsvr.exe" of Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19794: 2013-02-18 12:33:19, Info                  CSI    000008b6 [SR] Cannot repair member file [l:24{12}]"dpnhupnp.dll" of Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19795: 2013-02-18 12:33:19, Info                  CSI    000008b7 [SR] Cannot repair member file [l:24{12}]"dpnhpast.dll" of Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19796: 2013-02-18 12:33:19, Info                  CSI    000008b8 [SR] Cannot repair member file [l:24{12}]"dpnlobby.dll" of Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19797: 2013-02-18 12:33:19, Info                  CSI    000008b9 [SR] Cannot repair member file [l:46{23}]"Report.System.Wired.xml" of Microsoft-Windows-Dot3svc, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19798: 2013-02-18 12:33:19, Info                  CSI    000008ba [SR] Cannot repair member file [l:20{10}]"fthsvc.dll" of Microsoft-Windows-Fault-Tolerant-Heap-Core, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19799: 2013-02-18 12:33:19, Info                  CSI    000008bb [SR] Cannot repair member file [l:20{10}]"C_1141.NLS" of Microsoft-Windows-International-CodePage-1141, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19800: 2013-02-18 12:33:19, Info                  CSI    000008bc [SR] Cannot repair member file [l:20{10}]"C_1140.NLS" of Microsoft-Windows-International-CodePage-1140, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19801: 2013-02-18 12:33:19, Info                  CSI    000008bd [SR] Cannot repair member file [l:18{9}]"ticrf.rat" of Microsoft-Windows-IE-Ratings, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19802: 2013-02-18 12:33:19, Info                  CSI    000008be [SR] Cannot repair member file [l:40{20}]"DhcpSrvMigPlugin.dll" of Microsoft-Windows-Migration-DownlevelManifests, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19803: 2013-02-18 12:33:19, Info                  CSI    000008bf [SR] Cannot repair member file [l:24{12}]"msdtcstp.dll" of Microsoft-Windows-Migration-DownlevelManifests, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19804: 2013-02-18 12:33:19, Info                  CSI    000008c0 [SR] Cannot repair member file [l:30{15}]"adammigrate.dll" of Microsoft-Windows-Migration-DownlevelManifests, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19805: 2013-02-18 12:33:19, Info                  CSI    000008c1 [SR] Cannot repair member file [l:32{16}]"mssign32.dll.mui" of Microsoft-Windows-mssign32-dll.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19806: 2013-02-18 12:33:19, Info                  CSI    000008c2 [SR] Cannot repair member file [l:34{17}]"msshavmsg.dll.mui" of Microsoft-Windows-NAP-oobsha.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19807: 2013-02-18 12:33:19, Info                  CSI    000008c3 [SR] Cannot repair member file [l:50{25}]"Report.System.Network.xml" of Microsoft-Windows-PerformanceCounterInfrastructureConsumer, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19808: 2013-02-18 12:33:19, Info                  CSI    000008c4 [SR] Cannot repair member file [l:50{25}]"Report.System.Summary.xml" of Microsoft-Windows-PerformanceCounterInfrastructureConsumer, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19809: 2013-02-18 12:33:20, Info                  CSI    000008c5 [SR] Cannot repair member file [l:58{29}]"Report.System.Performance.xml" of Microsoft-Windows-PerformanceCounterInfrastructureConsumer, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19812: 2013-02-18 12:33:20, Info                  CSI    000008c7 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 19813: 2013-02-18 12:33:20, Info                  CSI    000008c8 [SR] Cannot repair member file [l:20{10}]"fsmgmt.msc" of Microsoft-Windows-SharedFoldersUI.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19814: 2013-02-18 12:33:20, Info                  CSI    000008c9 [SR] Cannot repair member file [l:22{11}]"sppcext.dll" of Microsoft-Windows-Security-SPP-ClientExt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19815: 2013-02-18 12:33:20, Info                  CSI    000008ca [SR] Cannot repair member file [l:28{14}]"sppcommdlg.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19816: 2013-02-18 12:33:20, Info                  CSI    000008cb [SR] Cannot repair member file [l:18{9}]"sppcc.dll" of Microsoft-Windows-Security-SPP-UX-SPPCC, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19817: 2013-02-18 12:33:20, Info                  CSI    000008cc [SR] Cannot repair member file [l:20{10}]"fsmgmt.msc" of Microsoft-Windows-SharedFoldersUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19818: 2013-02-18 12:33:20, Info                  CSI    000008cd [SR] Cannot repair member file [l:32{16}]"CertEnrollUI.dll" of Microsoft-Windows-X509CertificateEnrollmentUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19819: 2013-02-18 12:33:20, Info                  CSI    000008ce [SR] Cannot repair member file [l:32{16}]"requiredBang.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19820: 2013-02-18 12:33:20, Info                  CSI    000008cf [SR] Cannot repair member file [l:44{22}]"security_watermark.jpg" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19821: 2013-02-18 12:33:20, Info                  CSI    000008d0 [SR] Cannot repair member file [l:26{13}]"alert_sml.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19822: 2013-02-18 12:33:20, Info                  CSI    000008d1 [SR] Cannot repair member file [l:38{19}]"selectedTab_1x1.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19823: 2013-02-18 12:33:20, Info                  CSI    000008d2 [SR] Cannot repair member file [l:26{13}]"alert_lrg.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19824: 2013-02-18 12:33:20, Info                  CSI    000008d3 [SR] Cannot repair member file [l:56{28}]"unSelectedTab_leftCorner.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19825: 2013-02-18 12:33:20, Info                  CSI    000008d4 [SR] Cannot repair member file [l:40{20}]"GroupedProviders.xml" of NetFx-ASPNET_APPDATA, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19826: 2013-02-18 12:33:20, Info                  CSI    000008d5 [SR] Cannot repair member file [l:22{11}]"alinkui.dll" of NetFx-_vc_Assembly_Linker_Messages, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19827: 2013-02-18 12:33:20, Info                  CSI    000008d6 [SR] Cannot repair member file [l:24{12}]"prnbr007.cat" of prnbr007.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19828: 2013-02-18 12:33:20, Info                  CSI    000008d7 [SR] Cannot repair member file [l:24{12}]"prnbr006.cat" of prnbr006.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19829: 2013-02-18 12:33:20, Info                  CSI    000008d8 [SR] Cannot repair member file [l:36{18}]"Amd64\IF1331E3.PPD" of prnin004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19830: 2013-02-18 12:33:20, Info                  CSI    000008d9 [SR] Cannot repair member file [l:36{18}]"Amd64\IF1321E3.PPD" of prnin004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19831: 2013-02-18 12:33:20, Info                  CSI    000008da [SR] Cannot repair member file [l:36{18}]"Amd64\IF1302E3.PPD" of prnin004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19832: 2013-02-18 12:33:20, Info                  CSI    000008db [SR] Cannot repair member file [l:36{18}]"Amd64\IF1303E3.PPD" of prnin004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19833: 2013-02-18 12:33:20, Info                  CSI    000008dc [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TKCA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19834: 2013-02-18 12:33:20, Info                  CSI    000008dd [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TMCA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19835: 2013-02-18 12:33:20, Info                  CSI    000008de [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7THAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19836: 2013-02-18 12:33:20, Info                  CSI    000008df [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TIAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19837: 2013-02-18 12:33:20, Info                  CSI    000008e0 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TJAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19838: 2013-02-18 12:33:20, Info                  CSI    000008e1 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TKAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19839: 2013-02-18 12:33:20, Info                  CSI    000008e2 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TLAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19840: 2013-02-18 12:33:20, Info                  CSI    000008e3 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TMAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19841: 2013-02-18 12:33:20, Info                  CSI    000008e4 [SR] Cannot repair member file [l:34{17}]"Amd64\GS50006.GPD" of prngt003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19842: 2013-02-18 12:33:20, Info                  CSI    000008e5 [SR] Cannot repair member file [l:36{18}]"Amd64\GS4000B6.GPD" of prngt003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19843: 2013-02-18 12:33:20, Info                  CSI    000008e6 [SR] Cannot repair member file [l:34{17}]"Amd64\GS40006.GPD" of prngt003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19844: 2013-02-18 12:33:20, Info                  CSI    000008e7 [SR] Cannot repair member file [l:34{17}]"Amd64\GS45006.GPD" of prngt003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19845: 2013-02-18 12:33:20, Info                  CSI    000008e8 [SR] Cannot repair member file [l:36{18}]"Amd64\RIA2550B.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19846: 2013-02-18 12:33:20, Info                  CSI    000008e9 [SR] Cannot repair member file [l:36{18}]"Amd64\RIA3350B.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19847: 2013-02-18 12:33:20, Info                  CSI    000008ea [SR] Cannot repair member file [l:34{17}]"Amd64\RIA2510.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19848: 2013-02-18 12:33:20, Info                  CSI    000008eb [SR] Cannot repair member file [l:34{17}]"Amd64\RIA2550.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19849: 2013-02-18 12:33:20, Info                  CSI    000008ec [SR] Cannot repair member file [l:34{17}]"Amd64\RIA3500.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19850: 2013-02-18 12:33:20, Info                  CSI    000008ed [SR] Cannot repair member file [l:34{17}]"Amd64\RIA3350.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19851: 2013-02-18 12:33:20, Info                  CSI    000008ee [SR] Cannot repair member file [l:34{17}]"Amd64\RIA3010.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19852: 2013-02-18 12:33:20, Info                  CSI    000008ef [SR] Cannot repair member file [l:34{17}]"Amd64\RIA4000.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19853: 2013-02-18 12:33:20, Info                  CSI    000008f0 [SR] Cannot repair member file [l:26{13}]"mssph.dll.mui" of WindowsSearchEngine.Resources, Version = 7.0.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19854: 2013-02-18 12:33:20, Info                  CSI    000008f1 [SR] Cannot repair member file [l:24{12}]"WSDScDrv.dll" of wsdscdrv.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19855: 2013-02-18 12:33:20, Info                  CSI    000008f2 [SR] Cannot repair member file [l:24{12}]"WSDPrint.sys" of wsdprint.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19856: 2013-02-18 12:33:20, Info                  CSI    000008f3 [SR] Cannot repair member file [l:22{11}]"certmgr.msc" of Microsoft-Windows-CertificateManagerSnapinDLL.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19857: 2013-02-18 12:33:20, Info                  CSI    000008f4 [SR] Cannot repair member file [l:20{10}]"C_1142.NLS" of Microsoft-Windows-International-CodePage-1142, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19858: 2013-02-18 12:33:20, Info                  CSI    000008f5 [SR] Cannot repair member file [l:20{10}]"C_1141.NLS" of Microsoft-Windows-International-CodePage-1141, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19859: 2013-02-18 12:33:20, Info                  CSI    000008f6 [SR] Cannot repair member file [l:18{9}]"ticrf.rat" of Microsoft-Windows-IE-Ratings, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19860: 2013-02-18 12:33:20, Info                  CSI    000008f7 [SR] Cannot repair member file [l:56{28}]"web_hightrust.config.default" of NetFx-WEBHIGHTRUST_CONFIG_DEFAULT, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19861: 2013-02-18 12:33:20, Info                  CSI    000008f8 [SR] Cannot repair member file [l:40{20}]"web_hightrust.config" of NetFx-WEBHIGHTRUST_CONFIG, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    

    I'm by no means certain that manually reparing these files will be enough - so it looks like a repair install willl be your best and quickest solution.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 18, 2013 7:01 PM
    Moderator

All replies

  • Hi,

    Thank you for posting the detailed information about your issue.

    The fact that your activation status is shows as "Activated" and you can run Windows Update, but get the Windows is not Genuine message points to the fact that the Software Protection Service and SPP Notification Service might not be working as expected in the computer. Or, the files associated with these services were somehow corrupted by some application or malware. Let's check both the possibilities.

    Method 1 : Check the status of the Software Protection Service and SPP Notification Service in your computer:

    1. Click Start and type in Services.msc in the Start Menu search box. That should bring up the Services.msc option to the top of the Start Menu, click on it to open the Services window.
    2. Scroll down the list of services in there and double click respectively on the Software Protection Service and SPP Notification Service. Double clicking on a service opens up the Service Properties dialogue box for that particular service.
    3. Try Stopping/Starting these services from the Service Properties dialogue boxes and let us know what happens. Do you get any errors while doing so?

    Method 2 : Run System File Checker to try repairing any damaged files:

    System File Checker is an utility that helps you look for and repair any missing or damaged system files in the system. The article I am referring below has a detailed description on how to run the System File Checker in your computer and how to look for the logs generated by this utility to see if there is anything that it could not repair. Have a read and try running this utility in your computer:

    Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
    http://support.microsoft.com/kb/929833

    Once you have tried these steps, please visit
    http://www.microsoft.com/genuine and try to validate Windows. Check the status of your issue after that and update us with the same.

    These options should help you in taking care of the issue. However, if the issue still remains in the computer, do let us know about it. We will he glad to be of your assistance.

    Saturday, February 16, 2013 6:43 AM
  • Hi,

    Thank you for your help. I went to services.msc and found that neither of these services was actually running. I started both, and then stopped/started them without receiving any error messages. I did observe that Software Protection seemed to turn off on its own after some time, which is a cause for concern. The genuine Windows message came up again as soon as I started SPP Notification Service.

    I ran SFC and it returned that many files could not be repaired. I checked the log, and there were hundreds of entries listed as "could not repair". Most of them seem to be help files and AMD files, which are unlikely to be the cause of the problem, but included on the list are files sppcext.dll, sppcc.dll, sppcommdlg.dll, CertEnrollUI.dll, and certmgr.msc. I tried to activate windows online afterwards, and got the same results.

    Over a year ago, my system was mutilated by malware. Specifically, the scareware crap that locks everything up, along with a TDSS rootkit it installed. The damage was severe, but I am fairly sure I was able to remove everything and got everything looking nice again. I am guessing this malware mutilated the above files, and now, possibly due to some changes on Microsoft's end, I am seeing these notifications. I ran anti-malware stuff (MSE and MalwareBytes are the ones I use, along with NotScripts on Chrome) when this happened (I mean when this notifications issue started) , and had no results, and I am not seeing any of the usual signs of malware (slow execution speeds, unusual upload usage, redirects or popups), so I do not believe I am infected right now.

    I don't currently have access to "good" copies of the files specified. I was planning to upgrade this computer to Windows 8 anyway, and this may just be the impetus I need to get on that.

    I would, however, appreciate if anyone knows what could be causing that service to stop over and over again.


    • Edited by DrSaering Saturday, February 16, 2013 4:14 PM unclear
    Saturday, February 16, 2013 4:13 PM
  • Hello,

    The services are working properly unless you get errors while starting or stopping a service
    The cause of concern is the files that were not repaired by the SFC command. If SFC is not able to repair these missing or corrupt files, the only way remaining is an in place upgrade.

    Note: After performing In-Place Upgrade, your personal data and installed programs will not be removed but you may need to run Windows Update to install all the available updates for your system to update these system files to the current version. This troubleshooting process is time consuming and may take several hours to complete.
    If your DVD installation disk is prior to SP1, and you have SP1 installed on your computer, you will need to uninstall SP1 to complete the in-place upgrade and then reinstall the necessary windows updates.

    You may refer to the below link to peform an in place upgrade -
    http://support.microsoft.com/kb/2255099

    Sunday, February 17, 2013 5:51 AM
  • Please post the following data...

    Please open an Elevated (Administrator) Command Prompt window and use the following
    commands....

     

    net start sppsvc

    sc qc sppsvc

    sc queryex sppsvc

    sc qprivs sppsvc

    sc qsidtype sppsvc

    sc sdshow sppsvc

     

    Copy and paste the output to your reply

    repeat the above commands for the sppuinotify service


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, February 17, 2013 10:21 AM
    Moderator
  • The in-place upgrade is not something I can do, as unfortunately I got this machine some time ago from a large scale distributor who did not give me the actual Windows discs (EDIT: To clarify, I have an OEM disc from Dell)

    Here is the output from the commands Noel asked for:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\Admin>net start sppsvc
    The Software Protection service is starting.
    The Software Protection service was started successfully.


    C:\Users\Admin>sc qc sppsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: sppsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START  (DELAYED)
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\sppsvc.exe
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : Software Protection
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Users\Admin>sc queryex sppsvc

    SERVICE_NAME: sppsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 6712
            FLAGS              :

    C:\Users\Admin>sc qprivs sppsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Users\Admin>sc qsidtype sppsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Users\Admin>sc sdshow sppsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
    CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
    DWO;;;WD)

    C:\Users\Admin>net start sppuinotify
    The SPP Notification Service service is starting.
    The SPP Notification Service service was started successfully.


    C:\Users\Admin>sc qc sppuinotify
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: sppuinotify
            TYPE               : 20  WIN32_SHARE_PROCESS
            START_TYPE         : 3   DEMAND_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalService
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : SPP Notification Service
            DEPENDENCIES       : EventSystem
            SERVICE_START_NAME : NT AUTHORITY\LocalService

    C:\Users\Admin>sc queryex sppuinotify

    SERVICE_NAME: sppuinotify
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 1092
            FLAGS              :

    C:\Users\Admin>sc qprivs sppuinotify
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppuinotify
            PRIVILEGES       : SeChangeNotifyPrivilege
                             : SeImpersonatePrivilege

    C:\Users\Admin>sc qsidtype sppuinotify
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppuinotify
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Users\Admin>sc sdshow sppuinotify

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCLCSWRPWPDTLOCRRC;;;S-1-5-80-123231216-259288
    3651-3715271367-3753151631-4175906628)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CC
    LCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)(A;;CR;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDR
    CWDWO;;;WD)


    • Edited by DrSaering Monday, February 18, 2013 1:49 AM Clarity
    Sunday, February 17, 2013 1:54 PM
  • It's still possible to do a repair install - the instructions are here... http://www.sevenforums.com/tutorials/3413-repair-install.html

    All the settings for sppsvc and sppuintoify look OK , and both services appear to be functional - please attempt validation at www.microsoft.com/genuine/validate using Internet Explorer, then post back with the results, and a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 18, 2013 9:48 AM
    Moderator
  • Hi Noel,

    Thank you for your help again, and for pointing me to that page. I wasn't sure if you wanted me to do that and then post the results, but I did attempt validation again, got the same results, and got a similar WGADiag output.

    I will attempt a repair install when I get my new machine set up, and I am confident I can resume work quickly, if anything were to go wrong. Do you know if this will eventually lock me out of my PC completely?

    Following is the new WGA report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3F3D0CD3-94ED-43F8-BD2F-E0BDF1486354}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Admin\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcext.dll[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[Hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3F3D0CD3-94ED-43F8-BD2F-E0BDF1486354}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2550245797-375787167-3834869738</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 580 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="6"/><Date>20091130000000.000000+000</Date></BIOS><HWID>79D73B07018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0752010
    Installation ID: 008286992942170884853861116991709265250086357076962126
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 18/02/2013 11:35:01 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000004040
    Event Time Stamp: 2:18:2013 11:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAQADAAAAAQABAAEAonYW/Pbay6GAliZ6QKdCxrav3CWN72I9xmkE1qDidlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   FX09    
      FACP DELL   FX09    
      HPET DELL   OEMHPET 
      MCFG DELL   OEMMCFG 
      SLIC DELL   FX09   
      OSFR DELL   FX09    
      OEMB DELL   FX09    
      ASF! LEGEND I865PASF
      SSDT DpgPmm CpuPm

    Monday, February 18, 2013 4:37 PM
  • Please run an SFC /SCANNOW and post your CBS.log file - I'll see if we can fix this

    If we can't fix it now, there's no mad hurry - your machine will continue almost indefinitely in this condition, with just the annoying nags :)

    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    SFC /SCANNOW

     

    and hit the Enter key

     

    Wait for the scan to finish - make a note of any error messages - and then reboot.

     

     

    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 18, 2013 4:51 PM
    Moderator
  • Thank you for the reassurance. This is the output of sfc /scannow - it is the same as before:

    C:\Windows\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    The link to the CBS.log file is here: https://skydrive.live.com/redir?resid=B5F380B5D404E935!130&authkey=!AA4Iyep8ei5coE8 (Please let me know if this does not work; I have never used SkyDrive)

    Monday, February 18, 2013 5:49 PM
  • You have some major file corruption....

    	Line 19790: 2013-02-18 12:33:19, Info                  CSI    000008b2 [SR] Repairing 36 (0x0000000000000024) components
    	Line 19791: 2013-02-18 12:33:19, Info                  CSI    000008b3 [SR] Beginning Verify and Repair transaction
    	Line 19792: 2013-02-18 12:33:19, Info                  CSI    000008b4 [SR] Cannot repair member file [l:24{12}]"Apphlpdm.dll" of Microsoft-Windows-Application-Experience-Apphelp, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19793: 2013-02-18 12:33:19, Info                  CSI    000008b5 [SR] Cannot repair member file [l:20{10}]"dpnsvr.exe" of Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19794: 2013-02-18 12:33:19, Info                  CSI    000008b6 [SR] Cannot repair member file [l:24{12}]"dpnhupnp.dll" of Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19795: 2013-02-18 12:33:19, Info                  CSI    000008b7 [SR] Cannot repair member file [l:24{12}]"dpnhpast.dll" of Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19796: 2013-02-18 12:33:19, Info                  CSI    000008b8 [SR] Cannot repair member file [l:24{12}]"dpnlobby.dll" of Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19797: 2013-02-18 12:33:19, Info                  CSI    000008b9 [SR] Cannot repair member file [l:46{23}]"Report.System.Wired.xml" of Microsoft-Windows-Dot3svc, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19798: 2013-02-18 12:33:19, Info                  CSI    000008ba [SR] Cannot repair member file [l:20{10}]"fthsvc.dll" of Microsoft-Windows-Fault-Tolerant-Heap-Core, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19799: 2013-02-18 12:33:19, Info                  CSI    000008bb [SR] Cannot repair member file [l:20{10}]"C_1141.NLS" of Microsoft-Windows-International-CodePage-1141, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19800: 2013-02-18 12:33:19, Info                  CSI    000008bc [SR] Cannot repair member file [l:20{10}]"C_1140.NLS" of Microsoft-Windows-International-CodePage-1140, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19801: 2013-02-18 12:33:19, Info                  CSI    000008bd [SR] Cannot repair member file [l:18{9}]"ticrf.rat" of Microsoft-Windows-IE-Ratings, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19802: 2013-02-18 12:33:19, Info                  CSI    000008be [SR] Cannot repair member file [l:40{20}]"DhcpSrvMigPlugin.dll" of Microsoft-Windows-Migration-DownlevelManifests, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19803: 2013-02-18 12:33:19, Info                  CSI    000008bf [SR] Cannot repair member file [l:24{12}]"msdtcstp.dll" of Microsoft-Windows-Migration-DownlevelManifests, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19804: 2013-02-18 12:33:19, Info                  CSI    000008c0 [SR] Cannot repair member file [l:30{15}]"adammigrate.dll" of Microsoft-Windows-Migration-DownlevelManifests, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19805: 2013-02-18 12:33:19, Info                  CSI    000008c1 [SR] Cannot repair member file [l:32{16}]"mssign32.dll.mui" of Microsoft-Windows-mssign32-dll.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19806: 2013-02-18 12:33:19, Info                  CSI    000008c2 [SR] Cannot repair member file [l:34{17}]"msshavmsg.dll.mui" of Microsoft-Windows-NAP-oobsha.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19807: 2013-02-18 12:33:19, Info                  CSI    000008c3 [SR] Cannot repair member file [l:50{25}]"Report.System.Network.xml" of Microsoft-Windows-PerformanceCounterInfrastructureConsumer, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19808: 2013-02-18 12:33:19, Info                  CSI    000008c4 [SR] Cannot repair member file [l:50{25}]"Report.System.Summary.xml" of Microsoft-Windows-PerformanceCounterInfrastructureConsumer, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19809: 2013-02-18 12:33:20, Info                  CSI    000008c5 [SR] Cannot repair member file [l:58{29}]"Report.System.Performance.xml" of Microsoft-Windows-PerformanceCounterInfrastructureConsumer, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19812: 2013-02-18 12:33:20, Info                  CSI    000008c7 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 19813: 2013-02-18 12:33:20, Info                  CSI    000008c8 [SR] Cannot repair member file [l:20{10}]"fsmgmt.msc" of Microsoft-Windows-SharedFoldersUI.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19814: 2013-02-18 12:33:20, Info                  CSI    000008c9 [SR] Cannot repair member file [l:22{11}]"sppcext.dll" of Microsoft-Windows-Security-SPP-ClientExt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19815: 2013-02-18 12:33:20, Info                  CSI    000008ca [SR] Cannot repair member file [l:28{14}]"sppcommdlg.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19816: 2013-02-18 12:33:20, Info                  CSI    000008cb [SR] Cannot repair member file [l:18{9}]"sppcc.dll" of Microsoft-Windows-Security-SPP-UX-SPPCC, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19817: 2013-02-18 12:33:20, Info                  CSI    000008cc [SR] Cannot repair member file [l:20{10}]"fsmgmt.msc" of Microsoft-Windows-SharedFoldersUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19818: 2013-02-18 12:33:20, Info                  CSI    000008cd [SR] Cannot repair member file [l:32{16}]"CertEnrollUI.dll" of Microsoft-Windows-X509CertificateEnrollmentUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19819: 2013-02-18 12:33:20, Info                  CSI    000008ce [SR] Cannot repair member file [l:32{16}]"requiredBang.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19820: 2013-02-18 12:33:20, Info                  CSI    000008cf [SR] Cannot repair member file [l:44{22}]"security_watermark.jpg" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19821: 2013-02-18 12:33:20, Info                  CSI    000008d0 [SR] Cannot repair member file [l:26{13}]"alert_sml.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19822: 2013-02-18 12:33:20, Info                  CSI    000008d1 [SR] Cannot repair member file [l:38{19}]"selectedTab_1x1.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19823: 2013-02-18 12:33:20, Info                  CSI    000008d2 [SR] Cannot repair member file [l:26{13}]"alert_lrg.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19824: 2013-02-18 12:33:20, Info                  CSI    000008d3 [SR] Cannot repair member file [l:56{28}]"unSelectedTab_leftCorner.gif" of NetFx-ASPNET_WEBADMIN_IMAGES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19825: 2013-02-18 12:33:20, Info                  CSI    000008d4 [SR] Cannot repair member file [l:40{20}]"GroupedProviders.xml" of NetFx-ASPNET_APPDATA, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19826: 2013-02-18 12:33:20, Info                  CSI    000008d5 [SR] Cannot repair member file [l:22{11}]"alinkui.dll" of NetFx-_vc_Assembly_Linker_Messages, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19827: 2013-02-18 12:33:20, Info                  CSI    000008d6 [SR] Cannot repair member file [l:24{12}]"prnbr007.cat" of prnbr007.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19828: 2013-02-18 12:33:20, Info                  CSI    000008d7 [SR] Cannot repair member file [l:24{12}]"prnbr006.cat" of prnbr006.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19829: 2013-02-18 12:33:20, Info                  CSI    000008d8 [SR] Cannot repair member file [l:36{18}]"Amd64\IF1331E3.PPD" of prnin004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19830: 2013-02-18 12:33:20, Info                  CSI    000008d9 [SR] Cannot repair member file [l:36{18}]"Amd64\IF1321E3.PPD" of prnin004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19831: 2013-02-18 12:33:20, Info                  CSI    000008da [SR] Cannot repair member file [l:36{18}]"Amd64\IF1302E3.PPD" of prnin004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19832: 2013-02-18 12:33:20, Info                  CSI    000008db [SR] Cannot repair member file [l:36{18}]"Amd64\IF1303E3.PPD" of prnin004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19833: 2013-02-18 12:33:20, Info                  CSI    000008dc [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TKCA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19834: 2013-02-18 12:33:20, Info                  CSI    000008dd [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TMCA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19835: 2013-02-18 12:33:20, Info                  CSI    000008de [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7THAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19836: 2013-02-18 12:33:20, Info                  CSI    000008df [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TIAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19837: 2013-02-18 12:33:20, Info                  CSI    000008e0 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TJAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19838: 2013-02-18 12:33:20, Info                  CSI    000008e1 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TKAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19839: 2013-02-18 12:33:20, Info                  CSI    000008e2 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TLAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19840: 2013-02-18 12:33:20, Info                  CSI    000008e3 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB7TMAA.ICM" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19841: 2013-02-18 12:33:20, Info                  CSI    000008e4 [SR] Cannot repair member file [l:34{17}]"Amd64\GS50006.GPD" of prngt003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19842: 2013-02-18 12:33:20, Info                  CSI    000008e5 [SR] Cannot repair member file [l:36{18}]"Amd64\GS4000B6.GPD" of prngt003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19843: 2013-02-18 12:33:20, Info                  CSI    000008e6 [SR] Cannot repair member file [l:34{17}]"Amd64\GS40006.GPD" of prngt003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19844: 2013-02-18 12:33:20, Info                  CSI    000008e7 [SR] Cannot repair member file [l:34{17}]"Amd64\GS45006.GPD" of prngt003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19845: 2013-02-18 12:33:20, Info                  CSI    000008e8 [SR] Cannot repair member file [l:36{18}]"Amd64\RIA2550B.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19846: 2013-02-18 12:33:20, Info                  CSI    000008e9 [SR] Cannot repair member file [l:36{18}]"Amd64\RIA3350B.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19847: 2013-02-18 12:33:20, Info                  CSI    000008ea [SR] Cannot repair member file [l:34{17}]"Amd64\RIA2510.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19848: 2013-02-18 12:33:20, Info                  CSI    000008eb [SR] Cannot repair member file [l:34{17}]"Amd64\RIA2550.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19849: 2013-02-18 12:33:20, Info                  CSI    000008ec [SR] Cannot repair member file [l:34{17}]"Amd64\RIA3500.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19850: 2013-02-18 12:33:20, Info                  CSI    000008ed [SR] Cannot repair member file [l:34{17}]"Amd64\RIA3350.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19851: 2013-02-18 12:33:20, Info                  CSI    000008ee [SR] Cannot repair member file [l:34{17}]"Amd64\RIA3010.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19852: 2013-02-18 12:33:20, Info                  CSI    000008ef [SR] Cannot repair member file [l:34{17}]"Amd64\RIA4000.GPD" of prnrc005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19853: 2013-02-18 12:33:20, Info                  CSI    000008f0 [SR] Cannot repair member file [l:26{13}]"mssph.dll.mui" of WindowsSearchEngine.Resources, Version = 7.0.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19854: 2013-02-18 12:33:20, Info                  CSI    000008f1 [SR] Cannot repair member file [l:24{12}]"WSDScDrv.dll" of wsdscdrv.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19855: 2013-02-18 12:33:20, Info                  CSI    000008f2 [SR] Cannot repair member file [l:24{12}]"WSDPrint.sys" of wsdprint.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19856: 2013-02-18 12:33:20, Info                  CSI    000008f3 [SR] Cannot repair member file [l:22{11}]"certmgr.msc" of Microsoft-Windows-CertificateManagerSnapinDLL.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19857: 2013-02-18 12:33:20, Info                  CSI    000008f4 [SR] Cannot repair member file [l:20{10}]"C_1142.NLS" of Microsoft-Windows-International-CodePage-1142, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19858: 2013-02-18 12:33:20, Info                  CSI    000008f5 [SR] Cannot repair member file [l:20{10}]"C_1141.NLS" of Microsoft-Windows-International-CodePage-1141, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19859: 2013-02-18 12:33:20, Info                  CSI    000008f6 [SR] Cannot repair member file [l:18{9}]"ticrf.rat" of Microsoft-Windows-IE-Ratings, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19860: 2013-02-18 12:33:20, Info                  CSI    000008f7 [SR] Cannot repair member file [l:56{28}]"web_hightrust.config.default" of NetFx-WEBHIGHTRUST_CONFIG_DEFAULT, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 19861: 2013-02-18 12:33:20, Info                  CSI    000008f8 [SR] Cannot repair member file [l:40{20}]"web_hightrust.config" of NetFx-WEBHIGHTRUST_CONFIG, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    

    I'm by no means certain that manually reparing these files will be enough - so it looks like a repair install willl be your best and quickest solution.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 18, 2013 7:01 PM
    Moderator
  • Yes, it looks like a warzone.

    Thank you for all your help. I will do the repair installation in a few days. I cannot imagine that will not fix this problem, so we can consider this closed, and if it doesn't, I will probably reformat this machine and do a clean install.

    Thanks again.

    Monday, February 18, 2013 7:29 PM
  • You're welcome - good luck.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 18, 2013 8:38 PM
    Moderator