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Microsoft incorrectly says my Office cannot be classified as genuine RRS feed

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    I have installed Office with the Product Key that I purchased along with my new HP Laptop, installed and been usign it for the past year +. Today Microsoft ran a test and says that this is not genuine.

    Why is this so? Further there is no counterfeiting here.

    Please help.
    Thursday, September 10, 2009 1:08 PM

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    From your MGA report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK


    Unfortunately, it appears your installed copy of Microsoft Office Enterprise 2007 is non-genuine and likely counterfeit.  The license (product key) is for a Volume License enterprise edition that was reported to Microsoft, by the original owner, as lost, stolen or misused, and has been blocked from further use.  Print a copy of this report, circle the OCA Data information with a red marker, send it to the seller and demand a 100% refund!

    Also, review the following:

    Details of the genuine Office Complimentary Offer

    Reporting Software Piracy

    Carey Frisch
    • Marked as answer by diffsoft Thursday, September 10, 2009 3:04 PM
    Thursday, September 10, 2009 2:22 PM

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    To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!

    Carey Frisch
    Thursday, September 10, 2009 1:38 PM
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    Thanks Carey: Here you go.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-8C6BG-C9BT2-3XDRY
    Windows Product Key Hash: oWta8ppfnmM4oKWopS821q1BPNs=
    Windows Product ID: 89576-OEM-7332141-00039
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {8C523423-7510-4634-86D7-AF566E402BB3}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8C523423-7510-4634-86D7-AF566E402BB3}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3XDRY</PKey><PID>89576-OEM-7332141-00039</PID><PIDType>2</PIDType><SID>S-1-5-21-3102436878-1745509394-3595787086</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6720s</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MDU Ver. F.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080110000000.000000+000</Date></BIOS><HWID>B0323507018400FA</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65746</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00146-321-400039-02-16393-6000.0000-2212008
    Installation ID: 021571269371862205018200137241480273991285456043490322
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 3XDRY
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OAAAAAEAAwABAAIAAQABAAAABAABAAEAeqjKAFhBvg1wokaDZu2SveSR8vS8MIl67vie1KxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      30D8   
      FACP   HP      30D8   
      HPET   HP      30D8   
      MCFG   HP      30D8   
      SLIC   HPQOEM  SLIC-MPC
      TCPA   HP      30D8   
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT

     

    Thursday, September 10, 2009 1:57 PM
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    From your MGA report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK


    Unfortunately, it appears your installed copy of Microsoft Office Enterprise 2007 is non-genuine and likely counterfeit.  The license (product key) is for a Volume License enterprise edition that was reported to Microsoft, by the original owner, as lost, stolen or misused, and has been blocked from further use.  Print a copy of this report, circle the OCA Data information with a red marker, send it to the seller and demand a 100% refund!

    Also, review the following:

    Details of the genuine Office Complimentary Offer

    Reporting Software Piracy

    Carey Frisch
    • Marked as answer by diffsoft Thursday, September 10, 2009 3:04 PM
    Thursday, September 10, 2009 2:22 PM
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    Thanks Carey for your prompt response.

    I went into further details of my purchase and it seems my purchase was genuine and here's why:

    1. I purchased a new Microsoft Office Ready PC which has the Microsoft Office pre-installed.
    2. This can be accepted only product keys from medialess licence kits, which was used to activate as it says "a full version of Microsoft (r) Office Basic 2007"
    3. The kit further says that "The Product Key will not activate any volume license installation or any other 2007 Microsoft Office suite."
    4. I also confirm that this key was used to activate the software mentioned above.

    Thus I am unable to understand why the test is now saying this is not genuine.

    Warm regards,

    Thursday, September 10, 2009 4:16 PM
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    Hello diffsoft,

    Your purchase may indeed be Genuine.

    However, what's installed at this moment is not what you presumably purchased.  Right now the computer has an installation of Office 2007 Enterprise.

    These are the only editions of Office that are offered under the Office Ready/MLK program:  Office Basic, Small Business, Professional, and Home & Student.

    If you have a MediaLess Licensing Kit (basically a Certificate of Authenticity and a Product Key), try this:

    1.  Uninstall the nongenuine Office 2007 Enterprise.

    2.  Restart twice.

    3.  Download the installation files that match the MLK here:  http://trial.trymicrosoftoffice.com/msft-orpc/default.aspx?culture=en-US  When you enter the product key it will send you to the correct download.

    4.  Install with the MLK product key you have.  Activate and validate as normal.

    Post back to let us know how you do :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, September 10, 2009 4:28 PM
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    Thanks Dan:

    Will do what you have suggested and report back. I am from India and it's late now.

    The MLK does say Office Basic 2007. If you want I can send you pics!

    Further if I do the above will I be installing Microsoft genuine software? I presuem I will not be charged for this!

    Warm regards,
    Krishnaraj
    Thursday, September 10, 2009 4:43 PM
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    Hello diffsoft,

    There is a possibility that you will need to download from the localized India version of the website that I linked to above.

    The download is directly from the Microsoft website so it doesn't get any more Genuine than that! :-)  It's a free download.  If you want to order a CD I would expect there to be some sort of shipping and handling charge.

    If the MLK you purchased is Genuine (and so far we have no reason to doubt it), you should be able to activate and validate normally.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, September 10, 2009 4:57 PM
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    Hello diffsoft,

      The url that Dan provided ( http://trial.trymicrosoftoffice.com/msft-orpc/default.aspx?culture=en-US) is for people that have a  Medialess License Kit and need a replacment of the Office software. 

      On the first page, answer the question and click continue. You will then need to enter the Product Key for your MLK, select the language, enter an mail address and so on. Once you hit submit, you should be provided the appropriate Genuine Office Software that will work with your MLK.  The download should not cost since it's already part of your MLK.

    Thank you,
    Darin MS
    Thursday, September 10, 2009 5:17 PM
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    Hi Darin:

    I did exactly what you and Dan suggested I do. But Microsoft still validates my Office as non-genuine.

    Please help.

    Warm regards,
    Krishnaraj

    Friday, September 11, 2009 5:32 AM
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    Here is the report I got after running the tool.

    Thanks

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-8C6BG-C9BT2-3XDRY
    Windows Product Key Hash: oWta8ppfnmM4oKWopS821q1BPNs=
    Windows Product ID: 89576-OEM-7332141-00039
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {8C523423-7510-4634-86D7-AF566E402BB3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    2007 Microsoft Office system - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8C523423-7510-4634-86D7-AF566E402BB3}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3XDRY</PKey><PID>89576-OEM-7332141-00039</PID><PIDType>2</PIDType><SID>S-1-5-21-3102436878-1745509394-3595787086</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6720s</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MDU Ver. F.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080110000000.000000+000</Date></BIOS><HWID>B0323507018400FA</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65746</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>B9F43ECA97C7A60</Val><Hash>b7FSuY+O2cbJqjRe4ESkg+oc/YQ=</Hash><Pid>89451-304-4413691-66008</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00146-321-400039-02-16393-6000.0000-2212008
    Installation ID: 021571269371862205018200137241480273991285456043490322
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 3XDRY
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OAAAAAEAAwABAAIAAQABAAAABAABAAEAeqjKAFhBvg1wokaDZu2SveSR8vS8MIl67vie1KxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      30D8   
      FACP   HP      30D8   
      HPET   HP      30D8   
      MCFG   HP      30D8   
      SLIC   HPQOEM  SLIC-MPC
      TCPA   HP      30D8   
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT

     

    Friday, September 11, 2009 5:46 AM
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    Hello diffsoft,

    Fron your latest report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    2007 Microsoft Office system - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Here is your current status:  you still have the nongenuine Office 2007 Enterprise installed, and the installation of the downloaded Office that uses your MLK is not yet activated.

    Do this:

    1.  Uninstall Office 2007 Enterprise and restart the computer twice.

    2.  Your other installation of Office remains on the computer.  Do not uninstall it.

    3.  Open up one of the Office Basic programs (say, Word) and follow the prompts to activate online.

    4.  Visit www.microsoft.com/genuine and click on the Validate Office button.

    5.  Rerun mgadaig and post a fresh report so we can give it one final check.


    Post back to keep us updated :-)

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, September 11, 2009 2:34 PM
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    Hi Dan:

    I think this time I got the validation successful. Report from the tool below

    --------------
    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-8C6BG-C9BT2-3XDRY
    Windows Product Key Hash: oWta8ppfnmM4oKWopS821q1BPNs=
    Windows Product ID: 89576-OEM-7332141-00039
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {8C523423-7510-4634-86D7-AF566E402BB3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
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    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
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    Installation ID: 021571269371862205018200137241480273991285456043490322
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
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    Partial Product Key: 3XDRY
    License Status: Licensed

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    N/A

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    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      30D8   
      FACP   HP      30D8   
      HPET   HP      30D8   
      MCFG   HP      30D8   
      SLIC   HPQOEM  SLIC-MPC
      TCPA   HP      30D8   
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
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      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT


    Warm regards,
    Krishnaraj

    Friday, September 11, 2009 4:24 PM
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    Hi Dan:

    Another clarification:

    Does this mean that I do not get PowerPoint as part of this?

    Warm regards,
    Krishnaraj

    Friday, September 11, 2009 4:28 PM
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    Hello diffsoft,

    I always thought that every edition of Office 2007 included PowerPoint, so I had to check at the Office wesbite before I posted this.

    Surprisingly (at least to me), Office Basic 2007 does not include PowerPoint.  Please see this web page for details:  http://office.microsoft.com/en-us/suites/FX101674061033.aspx

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, September 11, 2009 5:21 PM
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    Thanks for your response Dan:

    Since I have validated my Office, it is possible to get atleast a free copy of Powerpoint...I paid for it initially assuming that Power point was part of the package.

    Warm regards,
    Krishnaraj
    Saturday, September 12, 2009 2:35 AM
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    Hello diffsoft,

    As a forum volunteer I would have no influence whatsoever to have someone at Microsoft send you a free copy of PowerPoint :-)

    It's too bad that Office 2007 does not have the "Anytime Upgrade" feature that Windows Vista has, but I read where the next version of Office will have that feature built-in.

    If you purchased your computer from an honest and trustworthy local retailer or reseller, perhaps they would be able to take your existing Office Basic back in trade on the purchase of an edition of Office that has Powerpoint?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, September 12, 2009 2:25 PM