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windows 7 professional not genuine message RRS feed

  • Question

  • Windows 7 purchased and installed in January is now not genuine, from an earlier users post and the closeness in product key I am assuming this may be an MSDN key.

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-DFKYC-4KP2C-W22GY
    Windows Product Key Hash: EJy8QdKaL2g5KqQhof8uiw/mFFg=
    Windows Product ID: 00371-221-3004437-86344
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {D19D2F46-3311-4C7F-8C7F-555E9296363D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D19D2F46-3311-4C7F-8C7F-555E9296363D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W22GY</PKey><PID>00371-221-3004437-86344</PID><PIDType>5</PIDType><SID>S-1-5-21-3975988915-304440623-3595761599</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 200</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.16</Version><SMBIOSVersion major="2" minor="5"/><Date>20080920000000.000000+000</Date></BIOS><HWID>76683F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>2DA8DE76911CD86</Val><Hash>bunQZOskQywn3LSJZwjEDCok4Yk=</Hash><Pid>89409-707-0090397-65872</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-221-300443-00-1033-7601.0000-1112011
    Installation ID: 005822538560197352502445607882814573424341072516526530
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W22GY
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 4/25/2011 12:37:53 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2011 14:27
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIABAABAAEAAAABAAAAAQABAAEA6GFAe+hTHJqI/WAhZP7mcqYP5g+uLugiRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    FX09  
      FACP   DELL    FX09  
      HPET   DELL    FX09  
      MCFG   DELL    FX09  
      SLIC   DELL    FX09  
      DMY2   DELL    FX09  
      SSDT   PmRef  CpuPm

     


    • Edited by jwest1 Thursday, April 28, 2011 12:57 PM correct spelling
    Monday, April 25, 2011 4:55 PM

Answers

All replies

  • "jwest1" wrote in message news:9ed970bc-009d-4984-a1e5-983ca8a6a5fb...

    Winnows 7 purchased and installed in January is now not genuine, from an earlier users post and the closeness in product key I am assuming this may be an MSDN key.

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-DFKYC-4KP2C-W22GY
    Windows Product Key Hash: EJy8QdKaL2g5KqQhof8uiw/mFFg=
    Windows Product ID: 00371-221-3004437-86344
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

     


    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... ......
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     
    Also - have a look at this video....
     
     
    http://www.youtube.com/watch?v=hzqNNiOM0cs
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 25, 2011 5:53 PM
    Moderator
  • I went through the Microsoft How To Tell web site when the software was received, coa looks good with the proper shading and the hologram on the dvd is good. The bigger issue is the key will validate and activate for some unknown time period, then, Microsoft servers will discover it is an MSDN key and block you.

    Why aren't the MSDN product ids identified as a possible problem by Microsoft on the How To Tell link? It would have immediately told me the key was invalid since I am familiar with MSDN licensing.

    Monday, April 25, 2011 8:11 PM
  • "jwest1" wrote in message news:c554e7d6-da2a-4b83-898c-c53b78c7d314...

    I went through the Microsoft How To Tell web site when the software was received, coa looks good with the proper shading and the hologram on the dvd is good. The bigger issue is the key will validate and activate for some unknown time period, then, Microsoft servers will discover it is an MSDN key and block you.

    Why aren't the MSDN product ids identified as a possible problem by Microsoft on the How To Tell link? It would have immediately told me the key was invalid since I am familiar with MSDN licensing.


    You're one of the very small minority who've ever heard of MSDN - the site looks at the physical differences between real and counterfeit, rather than the licensing aspect.
     
    It's not the fact that it's an MSDN Key that means it gets blocked, it's the fact that the Key in question has been abused.
    Counterfeiters use MSDN Keys because of the greater number of allowed activations per Key, and lower cost per unit, but they could equally do it with Retail Keys (a few do resell multiple retail keys, counting on being able to cut and run before being discovered), or KMS or MAK keys - and some do.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 25, 2011 8:41 PM
    Moderator
  • understood, but, if a person is not a member of MSDN and purchases software all they would need to do is look at three digits in the product id and know they purchased a key that was not available for resale.  It would eliminate a lot of headaches for users and short circuit the ability of pirates to sell. They would be discovered on the first sale rather than several months later when tens, hundreds or even thousands of copies have gone out. Microsoft is allowing this to happen by not making the information available. From looking at the posts on this forum it seems to be happening fairly often.
    Monday, April 25, 2011 9:22 PM
  • If they know what digits to look for.  There is no way to know however until someone lists them for you as Cal Stephens does in the pinned item "Blocked Product Keys" above on this page.  While there has been discussion here about identifying Program (MSDN, TechNet, BizSpark, Academic, etc etc etc) keys up front, there is no guarantee a lot of people would pay attention.  Just look at how many people just OK the EULA without taking the time to read it.  The only safe course is not to buy "bargain" licensed software like Windows, Office, Creative Studio, and so on.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, April 26, 2011 2:35 AM
    Answerer
  • a lot of people might not pay attention but, it would only take one to report the seller. Whatever, for some reason Microsoft seems to be unwilling to identify the keys so this is pointless. Guess it is time to reinstall Vista. Thanks for your time.

    Tuesday, April 26, 2011 1:21 PM
  • I think whomever is in charge of this at Microsoft believes that the information provided on the How To Tell website is sufficient to address the MSDN scourge.

    I think their line of thinking is that a Certificate of Authenticity (CoA), or yellow orange Proof of License label (PoL), would only have an MSDN product key printed on it if it were counterfeit, so the standard methods for telling a real CoA/POL from a counterfeit CoA/POL should be enough to address the MSDN issue.

    IMO, that might actually be an OK way of addressing the situation, IF (and this is a big if) the How to Tell website was done a lot better than it is now.  IMO the site has little info on current products, has too many information gaps on previous products, and the close-up pics could stand to be even more detailed with side-by-side comparisons.

    And I agree with the OP, I don't see the downside of providing the information about the middle three characters of the product ID and how they can help a consumer figure out if what they bought was good or bad product.


    Tuesday, April 26, 2011 2:36 PM
  • Reporting the seller leads nowhere if the seller refunds the purchase price and shipping cost.  That is what happened when I went through the eBay Resolution Center to recover what I paid for one of these counterfeit packages.  Once the seller refunded he was in compliance with eBay rules once again and I no longer had a valid complaint. 

    At some point I suppose eBay would kick him off for the sheer number of complaints but by then the seller would have harvested hundreds of sales.  I recovered my money because the seller could still make a lot of money on eBay.  Once he saw the string was running out I'm sure he cut and run and then eBay blacklisted him.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, April 26, 2011 2:53 PM
    Answerer
  • My last post on this subject, if the seller only had one copy and sold it to you then made it right( refunded your money) I agree. If multiple units were sold or the user still has the item posted for sale on eBay then it should be reported to eBay and Microsoft. It is a violation of eBay policy to sell counterfeit/pirated software and Microsoft is always interested in unauthorized copies.

    Again, thanks to all for your responses.

    Thursday, April 28, 2011 1:15 PM
  • The problem for eBay is that "counterfeit" remains only an allegation as long as the seller complies with eBay policies.  The seller has to be given a chance to respond to a complaint and the smart crooks quickly offer a refund to settle the complant.  When the seller senses the game is up due to the number of complaints accumulating against him he dumps and runs.  Then eBay suspends the seller for not responding to complaints, not for selling counterfeit product.  It takes cooperation of Microsoft, eBay, and law enforcement to prove criminal activity like counterfeiting and fraud. 

    eBay can suspend a seller after enough complaints have been registered but that is not for selling counterfeit product but for the number of complaints. 


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Thursday, April 28, 2011 1:49 PM
    Answerer