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validation is suddenly bad??!?!?! RRS feed

  • Question

  • i bought and SUCCESSFULLY validated a genuine copy of vista home premium upon building my computer, but all of a sudden i get a little message from you guys at microsoft saying that basically you changed your mind and is NOT valid anymore.   So now i can't access the control panel, personal preferences, windows update etc.... anymore and by the looks of it i'm not alone!!!  here are the results of the diagnostics test            i would greatly appreciate any help about a solution

     

     

     Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-QCK4M-H7C8X-BWJQ9
    Windows Product Key Hash: fURcXDwr3hI2+r+BL+vHds7hTAE=
    Windows Product ID: 89583-015-5395501-71308
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: 2f83cc50-f30a-4a8f-b976-000b3fb6e6bc
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: T:20070420090229765-M:20070529073130874-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>2f83cc50-f30a-4a8f-b976-000b3fb6e6bc</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-BWJQ9</PKey><PID>89583-015-5395501-71308</PID><PIDType>5</PIDType><SID>S-1-5-21-2724749356-211808684-3100815921</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N4-SLI ACPI BIOS Revision 0301</Version><SMBIOSVersion major="2" minor="3"/><Date>20060714000000.000000+000</Date></BIOS><HWID>2C323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, May 29, 2007 7:31 PM

Answers

  • thank you for the help, but i do not have any of those programs on my computer.  i filled out the free service request and am currently waiting for a response.
    Thursday, May 31, 2007 1:49 AM

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