Different internal/external CRM servers without IFD RRS feed

  • Question

  • Is it possible to have one tenant where internal users access a CRM server with the Org service on an internal URL and external users connect to a different CRM server/Org Service in the DMZ without using ADFS?

    Server URLs:


    FWIW, the DMZ server is really only for an external 3rd-party email addon to connect to the Org-Service (no Web or Outlook access).



    Friday, January 11, 2013 7:51 PM

All replies

  • You may be able to get this to work, however CRM is designed to provide one common Url to clients in certain circumstances:

    • All CRM Outlook clients will need to use the same Url
    • Client script web resources normally use the getServerUrl function to identify the CRM server, and this function will always return the same Url

    If these curcumstance don't apply, then I think you'll be able to get this to work, especially if you're only making calls to the platform for the external access, rather than using the CRM application

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Friday, January 11, 2013 8:24 PM
  • It is working for the moment to have the Org Service Address set to the DMZ server and the rest on the internal server.  I was surprised that turning off the DMZ server didn't break the OOB functionality (query, update, deactivate) since I would have expected the Web Application to use the Org Service. 

    Thanks for the tip about the Outlook Client.  I still need to check that and regression test our plugins.  I'll provide an update once all of that is checked out.

    Saturday, January 12, 2013 3:50 PM
  • I ended up changing the Org Service to use the public URL, but I ran into a problem when I confgured the Email Router because the internal server couldn't resolve the public URL.  We have added an internal DNS entry for the URL and so far everything is working.  There are still a number of customizations and plugins that need to be deployed before we can verify the problem is solved, but I am cautiously optimistic.
    Wednesday, January 16, 2013 1:40 AM