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Windows 7 - This copy of windows is not genuine - Build 7601 RRS feed

  • Question

  • Hi,

    I purchased a copy of Windows 7 Ultimate online from BNA Store (h**p://www.buynowall.com/software/). I was able to use the CDKEY for at least 6+ months without issue.  I have not re installed Windows 7 recently  nor have I used the key on any other computers.   Sometime after the last patch cycle, I started getting the "this copy of windows is not genuine" message in the lower right hand corner.   I have read the other post asking to download the Microsoft Genuine Advantage Diag Tool, so here is the output from that tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-DB8WY-G28FB-G26Y3
    Windows Product Key Hash: bnJox5mnxY1wyAGK9xjTG8sn0w4=
    Windows Product ID: 00426-383-0681751-06025
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {0C4A3E58-E9AA-4A2E-B751-0E9245673D31}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C4A3E58-E9AA-4A2E-B751-0E9245673D31}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-G26Y3</PKey><PID>00426-383-0681751-06025</PID><PIDType>5</PIDType><SID>S-1-5-21-3160016449-2534953484-2736960900</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DZ68DB__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>DBZ6810H.86A.0014.2011.0413.1049</Version><SMBIOSVersion major="2" minor="6"/><Date>20110413000000.000000+000</Date></BIOS><HWID>A0713B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: c619d61c-c2f2-40c3-ab3f-c5924314b0f3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00212-383-068175-00-1033-7601.0000-1052013
    Installation ID: 014273416556311295307576595846885082937195872441936861
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: G26Y3
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 6/3/2013 6:33:31 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:2:2013 21:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAIAAgABAAEAAwADAAAAAgABAAEAHKLOEE40BfrGp3zpJETGxFD8xJbeiGI94kpZVxIsolgucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC INTEL DZ68DB  
      FACP INTEL DZ68DB  
      HPET INTEL DZ68DB  
      MCFG INTEL DZ68DB  
      SSDT INTEL DZ68DB  

    Please let me know if there is any other info you need.  I need to get this resolved ASAP. I don't get why I am being put through this BS.   I figure if the key was bad it would have told me so when I first used it - not 6 months after the fact.


    • Edited by Richie086ab Tuesday, June 4, 2013 1:34 AM edits
    Monday, June 3, 2013 1:42 PM

Answers

  • Cached Online Validation Code: 0xc004c4a2

    your product key is blocked.

    you likely purchased from a bogus seller. demand a refund.

    you should have gotten an orange proof of license label with the install media.

    • Marked as answer by Richie086ab Tuesday, June 4, 2013 1:21 AM
    Tuesday, June 4, 2013 1:16 AM
    Answerer

All replies

  • I should mention this is a self-built desktop PC (so no OEM key sticker)
    Monday, June 3, 2013 2:21 PM
  • Cached Online Validation Code: 0xc004c4a2

    your product key is blocked.

    you likely purchased from a bogus seller. demand a refund.

    you should have gotten an orange proof of license label with the install media.

    • Marked as answer by Richie086ab Tuesday, June 4, 2013 1:21 AM
    Tuesday, June 4, 2013 1:16 AM
    Answerer
  • Thank you George.  I am in the process of contacting the seller now.
    Tuesday, June 4, 2013 1:21 AM