Windows 7 build 7601 not genuine RRS feed

  • Question

  • Hi,

    i have a genuine windows7 (product key starting with BMTCJ). Having installed Norton Security i am getting an error message: "Windows 7 build 7601 not genuine" and the desktop is black.

    How do i fix this with the product key ?



    Sunday, January 4, 2015 9:53 PM


  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Sunday, January 4, 2015 10:20 PM