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MSDNAA Windows Validation RRS feed

  • Question

  • Hello,

    I have installed on my laptop Windows Vista Business Edition that i got from the MSDNAA program of my university. It was ok until recently when it started to complain that they needed activation which was not much of a problem to resolve. But now they start complaining that they are not genuine. When i enter the windows validation site and check them they pass as genuine but still above the clock on the taskbar a message is shown that they are not. Also messages keep popping up telling me that they are not. Is there a way to fix this problem?

    Thanks in advance
    Sunday, May 11, 2008 5:01 PM

Answers

  • Diagnostic tool report:
    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-HTWGQ-CXYBJ-W2FJC
    Windows Product Key Hash: M7jJy1MmFz6F56drP7ba5ByVKfg=
    Windows Product ID: 89576-428-5806072-71250
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {CE5974A2-9AAF-4533-800C-A01FD81EC4B9}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    Sunday, May 11, 2008 5:11 PM
  • Hello Yiannis,

     

      You Diagnostic Report shows Vista as Genuin and I do not see any other Activation or Validation error codes.

     

      After being in a Non-Genuine State, when Vista returned to a Genuine State, it can take up to 2 reboots for all of Vista's systems to resync to Genuine and the non-genuine text, on the desktop, to disappear.

     

      Please reboot 2 times and confirm the text has been removed.

    Monday, May 12, 2008 11:33 PM
  • Hi yiannis,

     

      You are getting Non-genuine messages when Vista shows no Activation, Validation or Licensing issue and you are receiveing error messages about not being able to download an update when you aren't trying to download anything and have no internet access. 

     

       My feeling is that the Non-Genuine issue is just a symptom of a larger problem in Vista and I would be wasting your time troubleshooting further since it is, most likely, outside of my area of knowledge. I would suggest contacting Core Vista support at http://support.microsoft.com.

     

     

    Very sorry I couldn't be more help,

    Darin

     

     

    Thursday, May 22, 2008 10:43 PM

All replies

  • Diagnostic tool report:
    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-HTWGQ-CXYBJ-W2FJC
    Windows Product Key Hash: M7jJy1MmFz6F56drP7ba5ByVKfg=
    Windows Product ID: 89576-428-5806072-71250
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {CE5974A2-9AAF-4533-800C-A01FD81EC4B9}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    Sunday, May 11, 2008 5:11 PM
  • Hello Yiannis,

     

      You Diagnostic Report shows Vista as Genuin and I do not see any other Activation or Validation error codes.

     

      After being in a Non-Genuine State, when Vista returned to a Genuine State, it can take up to 2 reboots for all of Vista's systems to resync to Genuine and the non-genuine text, on the desktop, to disappear.

     

      Please reboot 2 times and confirm the text has been removed.

    Monday, May 12, 2008 11:33 PM
  • Yes now it's gone.
    I don't wanna be pessimistic but i'm sure it's gonna pop up again sooner or later.

    Thanks for the responce,
    Yiannis
    Tuesday, May 13, 2008 12:18 AM
  •  Yiannis wrote:
    Yes now it's gone.
    I don't wanna be pessimistic but i'm sure it's gonna pop up again sooner or later.

    Thanks for the responce,
    Yiannis


    Well my Windows think that they are not genuine AGAIN. This happens after a message that pops and says something about the updates cannot be download because my windows are not genuine. Then the message above the notification area on the taskbar. Here is the WGA Diag report. Any help is appreciated.

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-HTWGQ-CXYBJ-W2FJC
    Windows Product Key Hash: M7jJy1MmFz6F56drP7ba5ByVKfg=
    Windows Product ID: 89576-428-5806072-71250
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {CE5974A2-9AAF-4533-800C-A01FD81EC4B9}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    Thursday, May 22, 2008 10:19 AM
  •    I still don't see any issue in your Diagnostic Report (although the report is missing the lower half so I can not tell the Genuine status of your Office products (if any)).

     

      Would you tell me what Update that you were attempting to download, when you received the error message? (include URL to the download page)

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

     

    Thursday, May 22, 2008 9:09 PM
  • I wasn't trying to do an update or anything. It appeared just when i turned on my laptop. It didn't even had internet access.
    Thursday, May 22, 2008 10:28 PM
  • Hi yiannis,

     

      You are getting Non-genuine messages when Vista shows no Activation, Validation or Licensing issue and you are receiveing error messages about not being able to download an update when you aren't trying to download anything and have no internet access. 

     

       My feeling is that the Non-Genuine issue is just a symptom of a larger problem in Vista and I would be wasting your time troubleshooting further since it is, most likely, outside of my area of knowledge. I would suggest contacting Core Vista support at http://support.microsoft.com.

     

     

    Very sorry I couldn't be more help,

    Darin

     

     

    Thursday, May 22, 2008 10:43 PM
  • Saturday, May 24, 2008 11:02 PM