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OneCare installer can't find port RRS feed

  • Question

  • I suspect this is a Windows problem, but I have no idea how to fix it.  The error I'm getting says, 'the procedure entry port AttachConsole could not be located in the dynamic link library KERNEL32.dll.'  What do I do?

     

    Dolores

    Friday, April 11, 2008 5:56 PM

Answers

  • What is the operating system you are trying to install OneCare on? It can only be installed on XP (32 bit) SP2 or any flavor of Windows Vista. The error you are reporting is typical if you are trying to install to an older, unsupported operating system such as XP SP1 or Windows 2000. The actual wording of the error is "entry point" - meaning that the installer can't find the appropriate code within the OS kernel to run.

    -steve

    Friday, April 11, 2008 7:11 PM
    Moderator