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problem with re-activating windows 7 RRS feed

  • Question

  • after 2 years of normal use, last week suddenly a dialog box appears that windwos can't deliver optional updates and that I havn't an original windows which is not true. I have no chance to reactivate my windows.

    What can i do???

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070424
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {B58C0167-A880-4B40-842F-CC7BF2C5618E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B58C0167-A880-4B40-842F-CC7BF2C5618E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3720028412-417817367-3792876186</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5742G</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.14</Version><SMBIOSVersion major="2" minor="6"/><Date>20110110000000.000000+000</Date></BIOS><HWID>A2933F07018400FC</HWID><UserLCID>0807</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>A595C8D1B8BD586</Val><Hash>+omhXXZGNJQdqjEWHu8x3CYSzas=</Hash><Pid>89388-707-0967193-65789</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Führen Sie auf einem Computer unter Microsoft Windows (keine Core Edition) "slui.exe 0x2a 0x80070424" aus, um den Fehlertext anzuzeigen.
    Fehler: 0x80070424

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 2:12:2012 19:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: MgAAAAIAAQABAAEAAQACAAAAAgABAAEA6GEwHU40bKKgxDz+Sr3eiGI97CxELaoCXF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      HPET   ACRSYS  ACRPRDCT
      BOOT   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      ASF!   ACRSYS  ACRPRDCT
      SLIC   ACRSYS  ACRPRDCT
      ASPT   ACRSYS  ACRPRDCT
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm


     

    Monday, February 13, 2012 7:22 PM

Answers

  • "mmacnub" wrote in message news:9f85dfc2-5025-4838-b64a-459a2f68400d...

    after 2 years of normal use, last week suddenly a dialog box appears that windwos can't deliver optional updates and that I havn't an original windows which is not true. I have no chance to reactivate my windows.

    What can i do???

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070424
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5742G</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.14</Version><SMBIOSVersion major="2" minor="6"/><Date>20110110000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Führen Sie auf einem Computer unter Microsoft Windows (keine Core Edition) "slui.exe 0x2a 0x80070424" aus, um den Fehlertext anzuzeigen.
    Fehler: 0x80070424

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 2:12:2012 19:03

     

    You’ve almost certainly been using a Registry Cleaner – probably WiseFixer.
    First, please UNDO any changes that the ‘cleaner’ made, then uninstall it
    If you can’t undo changes made, try a System Restore back to a point when the system was working OK
    Then reboot again.
    The post back with a new MGADiag report.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, February 14, 2012 10:45 PM
    • Marked as answer by Darin Smith MS Friday, February 17, 2012 11:19 PM
    Monday, February 13, 2012 7:25 PM
    Moderator

All replies

  • "mmacnub" wrote in message news:9f85dfc2-5025-4838-b64a-459a2f68400d...

    after 2 years of normal use, last week suddenly a dialog box appears that windwos can't deliver optional updates and that I havn't an original windows which is not true. I have no chance to reactivate my windows.

    What can i do???

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070424
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5742G</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.14</Version><SMBIOSVersion major="2" minor="6"/><Date>20110110000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Führen Sie auf einem Computer unter Microsoft Windows (keine Core Edition) "slui.exe 0x2a 0x80070424" aus, um den Fehlertext anzuzeigen.
    Fehler: 0x80070424

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 2:12:2012 19:03

     

    You’ve almost certainly been using a Registry Cleaner – probably WiseFixer.
    First, please UNDO any changes that the ‘cleaner’ made, then uninstall it
    If you can’t undo changes made, try a System Restore back to a point when the system was working OK
    Then reboot again.
    The post back with a new MGADiag report.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, February 14, 2012 10:45 PM
    • Marked as answer by Darin Smith MS Friday, February 17, 2012 11:19 PM
    Monday, February 13, 2012 7:25 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Friday, February 17, 2012 11:18 PM