I have HP laptop for work. It came with Vista Home, but my company installed Vista premium right away since I need the networking capability for work/office. The software is legitimate and came directly from the Microsoft
company store, as my company is in Redmond the owners are all ex-MS. I have the packaging and key and install discs etc.
Today, MS ran an auto-update, installed the updates and rebooted my computer. During reboot, the message came up that the installed updates were not successful and were being removed - at which point my computer rebooted again.
Now, when it boots back up, I get the OxC004E002 error stating "The Software Licensing Service reported the license store contains inconsistent data" -- But my software is Genuine! Here is the diagnostics, note that
the key displayed is exactly the last letter/number combo on my product key label on my software packaging.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-C67JD-GT7CJ-K4JDV
Windows Product Key Hash: +jNELS3HfBKKCKmDl/ZPcm6dps8=
Windows Product ID: 89580-495-2198654-71335
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6001.2.00010100.1.0.001
ID: {2D40E633-34C2-43E8-85B3-E46C02BE33F9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2D40E633-34C2-43E8-85B3-E46C02BE33F9}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K4JDV</PKey><PID>89580-495-2198654-71335</PID><PIDType>5</PIDType><SID>S-1-5-21-3465913318-334227381-2297209348</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Pavilion dv6700 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.33 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071112000000.000000+000</Date></BIOS><HWID>504F3307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File
Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Professional 2007</Name><Ver>12</Ver><Val>B16FE6B9BA98F0E</Val><Hash>M3wtGg0rARssw+kicumUq6PDHxY=</Hash><Pid>81605-903-9044387-65588</Pid><PidType>1</PidType></Product><Product
GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>2D66CDD93FD2F0C</Val><Hash>6uO7AAZ3+R3d8K4t0NCCIxQyhQ8=</Hash><Pid>84890-902-8877363-63143</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App
Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1635, 9) (null): 0xC004E002
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: PgAAAAEABgABAAMAAQABAAAAAwABAAEAJJScub5dPF7WdXB6kiQso0aDhgY6WsR9znDy9FQmaGb2LaxWKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 30CC
FACP HP 30CC
HPET HP 30CC
BOOT HP 30CC
MCFG HP 30CC
TMOR HP 30CC
SLIC HPQOEM SLIC-MPC
SSDT HP 30CC
SSDT HP 30CC
SSDT HP 30CC
SSDT HP 30CC
SSDT HP 30CC
--
Bamadeck
