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Answer system Suggestion RRS feed

  • General discussion

  • Hi all,

    I have one suggestion for TechNet Forums. I have seen many people after asking questions will not reply even though if they get replies to it from others; later when Microsoft Moderator/MVP marks that as answer, they will unmark it, which will make the answerer to lose his points.

    So, it is better if Web Developers make a system Like "If the person who replied to a question and was marked as answer by Microsoft Moderators/MVP should not lose his points if that question is unmarked as answer by Asker". I hope you got me what I mean.

    Thanks for reading and understanding.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, September 17, 2014 12:27 PM

All replies

  • I don't think any changes to the existing system are necessary.  If the OP unmarks, then it's not an answer and shouldn't be rewarded as an answer.  Mods mark as answer only after it has been quiet for a while.  In that case, it's fair to move ahead and have a mod mark as answer.  I think it's fine as is.

    If the mod marks as helpful, then you can keep that point forever.  Maybe mods can mark it as helpful even if the OP didn't think so.  And it only makes sense that this would be worth fewer points than an OP-endorsed answer.

    I feel like when a question is marked as an answer it should really reflect the fact that the original poster is either satisfied or ambivalent.  I've unmarked modded answers to my own questions and that's how I expect it to work.

    Wednesday, September 17, 2014 12:43 PM
  • Just for the record, MVP cannot mark replies as answers. Among the MVP's are many who even don't want to be a Moderator for this reason. 

    Success
    Cor

    Wednesday, September 17, 2014 1:33 PM
  • when Microsoft Moderator/MVP marks that as answer, they will unmark it, which will make the answerer to lose his points.

    I agree.  It's unfair to someone who did good work for someone who is basically just a ranter or otherwise is being unreasonable.  However, another reason it happens is that there is no other mechanism to raise the visibility of a thread once it has been marked as "Answered".  In that case I think it would be fairer to at least give a post which was previously marked as "Answer" an automatic Vote up. That would take away some of the sting of the lost points.  In many cases the post marked as "Answer" is merely a suggestion for diagnostics which the OP has chosen to ignore, evidently hoping that someone else will do his work for him and thus generate a real answer to the question.



    Robert Aldwinckle
    ---

    Wednesday, September 17, 2014 3:12 PM
  • I am agree with you all, but I think you guys didn't get what I mean.

    Check this http://social.technet.microsoft.com/Forums/en-US/8b62f8a8-a6db-4c0a-be18-c5fea5dc3dc7/my-points-and-answers-suddenly-chnaged?forum=reportabug

    By seeing this you may understand better.

    Anyways, thanks for replies.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.


    • Edited by Fahadking07 Thursday, September 18, 2014 2:33 PM
    Thursday, September 18, 2014 12:07 PM
  • I am agree with you all, but I think you guys didn't get what I mean.

    Check this http://social.technet.microsoft.com/Forums/en-US/ad1913d0-0374-4ad7-8c02-cd26c202d2d8/notify-us-when-an-answer-is-unmarked?forum=suggest

    By seeing this you may understand better.

    Anyways, thanks for replies.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    The point of my suggestion thread is requesting a notification about the fact that a thread needs further attention only, I wasn't asking for points to be kept if an answer is unmarked (and I personally don't think that they should be kept, if an answer is unmarked by the OP it's being done on purpose).

    As I said in that thread, I really wish we'd just get rid of points entirely.


    Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)

    Thursday, September 18, 2014 12:47 PM
  • I am agree with you all, but I think you guys didn't get what I mean.

    Check this http://social.technet.microsoft.com/Forums/en-US/ad1913d0-0374-4ad7-8c02-cd26c202d2d8/notify-us-when-an-answer-is-unmarked?forum=suggest

    By seeing this you may understand better.

    That thread is about getting notifications when your post is unmarked as answer.  (Which I think is an excellent suggestion, by the way, because it would encourage the answerer to come back and take another attempt at answering.)

    The idea of keeping the points even after the answer is unmarked seems completely unrelated to that post.  My stance on the issue (as I described in my previous comment) is unchanged after reading that thread.  I still think that the existing mechanism is fine.

    Thursday, September 18, 2014 1:37 PM
  • Oh! I really apologise. By mistake I copied wrong link in my previous post. Sorry for wasting your time on having a look on different thread.

    I mean this http://social.technet.microsoft.com/Forums/en-US/8b62f8a8-a6db-4c0a-be18-c5fea5dc3dc7/my-points-and-answers-suddenly-chnaged?forum=reportabug


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, September 18, 2014 2:35 PM
  • Yes, because it is nota  mistake of repliers too. They try to help or maybe for increasing their posts they reply. But some moderators marks them as answer even though if they are not correct; Which is not a mistake of repliers. Because their replies are getting marked as answer which are not really answer and later it is again un-marked as answer by asker.

    I think this system must be removed. Because lossing points can be a mistake of moderators too.

    I am not blaming someone, but really, I think its not fair.

    Thanks for reading and understanding.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.


    • Edited by Fahadking07 Friday, September 19, 2014 12:29 PM
    Friday, September 19, 2014 12:29 PM
  • Yes, because it is nota  mistake of repliers too. They try to help or maybe for increasing their posts they reply. But some moderators marks them as answer even though if they are not correct; Which is not a mistake of repliers. Because their replies are getting marked as answer which are not really answer and later it is again un-marked as answer by asker.

    I think this system must be removed. Because lossing points can be a mistake of moderators too.

    I am not blaming someone, but really, I think its not fair.

    Thanks for reading and understanding.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.


    If the OP decided your reply does not have as much value as an answer then your points should be adjusted to reflect that.

    And if it's done by mistake, then you must not be rewarded for the mistakes of others. And you must not be rewarded for something you didn't do. Look at it like this:  Suppose one of your replies is marked as an answer by mistake, and everyone else who did not contribute an answer is essentially now 10 points behind you.  Then if your answer is unmarked, and you are no longer considered to have contributed an answer, why must we all sustain this 10 point loss relative to you?  You now have no reason for being ahead of everyone else, because you got there by mistake, so you shouldn't get to stay there.  That wouldn't be fair.  You didn't lose anything. And the OP has not decided that your reply has the value of an answer.  You still get the point for the reply, and you still retain any "helpful" votes.  But you lose your score for the answer because it was not an answer.

    Just like if I gave you money because I bought something from you, then I realized that what you gave me was unsatisfactory, I should be able to return the goods and get my money back.  The community is putting you 10 points ahead for answering the OP.  If it turns out not to be an answer, then we also reclaim the 10 point payment we gave you.

    Friday, September 19, 2014 1:15 PM
  • Oh yes, I just saw it. Now i got it. Like if someone answered a question he will earn 10 points and if it is unmarked as answer then he will lose 10 points. So, it is fair.

    Thanks for opening my eyes, I don't know why but I took it in another way. So, my suggestion is waste. Anyways, thanks for reading it. I hope from next time my suggestion will be useful for the community.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Friday, September 19, 2014 1:53 PM
  • If the OP decided your reply does not have as much value as an answer then your points should be adjusted to reflect that.

    My point was that what this does is gives the OP too much control over what may be of real value for the archive.  The moderator thought the post had value.  If the OP has an ulterior agenda which is not to see a correct  answer to a question but to try to stir up negative opinion about a product or some of its features, then making a responder lose all his reward for a good faith effort is unfair.  More importantly I suspect it affects the visibility of the answer post in searches so if that's true not giving any credit for something of value harms others' search results.

    In my mind the archive is always what I am working for, not the OP and not my points.  So, I can also agree with Prune Master that giving visibility to wrong answers is also bad.



    Robert Aldwinckle
    ---

    Friday, September 19, 2014 2:19 PM
  • Thank you for editing that post, Fahadking.  That was a really respectable thing to do.

    btw.  Some others here may know, I have a special admiration for the kind of workmanship you've shown in this following link.  (mmm, maybe a little more white-space between the sections).  Nice job.

    http://social.technet.microsoft.com/Forums/en-US/879e33b5-a229-4737-bef4-6c93e342806f/how-to-add-my-signature#51acac1a-22c1-4224-9ece-6170e8ef1de0

     

    Thanks

    Thanks for your feedback, from next time I will be more carefull regarding that.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Friday, September 19, 2014 3:51 PM