For last two days my IT works pc, which I have had since Dec 04, and on which have updated windows automatically ever since with out problems
now informs me that my copy is not genuine - any help would me much appreciated. The ITworks "support line" referred me back to Microsoft.
I get the following diagnostic report:
-----------------------------------------
WGA Data-->
Validation Status: Cryptographic Errors Detected
Detailed Status: N/A
Windows Product Key: *****-*****-XYPXB-HM6XY-R3VFW
Windows Product Key Hash: V1Lqr0D/h3OJmwQ0tilxxwvQPhc=
Windows Product ID: 55277-OEM-2111907-00267
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: d93c81d6-aec9-4639-a46e-9aa2c75b3b64
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.540.0
Signed By: N/A, hr = 0x800b0001
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: N/A, hr = 0x800b0001
WgaLogon.dll Signed By: N/A, hr = 0x800b0001
OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3175-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe:
Disabled
Allow scripting of Internet Explorer Webbrowser control:
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting:
Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe
File Mismatch: C:\WINDOWS\system32\licdll.dll
File Mismatch: C:\WINDOWS\system32\dpcdll.dll
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe
File Mismatch: C:\WINDOWS\system32\ntdll.dll
File Mismatch: C:\WINDOWS\system32\kernel32.dll
File Mismatch: C:\WINDOWS\system32\crypt32.dll
File Mismatch: C:\WINDOWS\system32\advapi32.dll
File Mismatch: C:\WINDOWS\system32\setupapi.dll
File Mismatch: C:\WINDOWS\system32\pidgen.dll
File Mismatch: C:\WINDOWS\system32\oembios.bin
File Mismatch: C:\WINDOWS\system32\oembios.dat
File Mismatch: C:\WINDOWS\system32\oembios.sig
File Mismatch: C:\WINDOWS\system32\syssetup.dll
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>d93c81d6-aec9-4639-a46e-9aa2c75b3b64</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-R3VFW</PKey><PID>55277-OEM-2111907-00267</PID><PIDType>2</PIDType><SID>S-1-5-21-2212735085-31020728-2301848990</SID><SYSTEM><Manufacturer>kesaitworkspc</Manufacturer><Model>KM400A-8237</Model></SYSTEM><BIOS><Manufacturer>Phoenix
Technologies, LTD</Manufacturer><Version>6.00
PG</Version><SMBIOSVersion major="2"
minor="2"/><Date>20040811000000.000000+000</Date><SLPBIOS>KESAITWORKSPC</SLPBIOS></BIOS><HWID>B3ED35CF0184315F</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard
Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>IT
Works</name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product
GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office Standard Edition
2003</Name><Ver>11</Ver><Val>45A04B40A279866</Val><Hash>9rQ6jhOKrgwJhQxphvokkoXkoos=</Hash><Pid>70141-051-0551791-56798</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
Genuine (I hope) windows XP validation problem
