Remove Interfering Programs - Trend Micro

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  See her fro detailed instructions on how to remove Trend Micro a/v - http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033129

   

  If you are still encountering problems, please contact support - 

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  -steve

  Monday, January 21, 2008 3:48 AM

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  Steve,

   

  Thanks for the info. I did remove Trend Micro before this and there still must be a file somewhere that OneCare is finding and thinking that the program is still on the machine.

  When I do a search of files with pcillin in them it shows me a pcillin.ini in drive F, but I don't have a drive F on the machine????

   

  Monday, January 21, 2008 1:37 PM
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  Where are you searching, the entire PC?

  -steve

   

  Monday, January 21, 2008 2:47 PM

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  I have the same problem.  I am trying to download McAfee and it tells me that it can't run if I don't delete Windows one care.  I have searched my whole computer for this and I can't find it.

  Monday, January 21, 2008 11:29 PM
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  kellyjazz wrote:

  I have the same problem.  I am trying to download McAfee and it tells me that it can't run if I don't delete Windows one care.  I have searched my whole computer for this and I can't find it.

  See this post for uninstall directions, including the cleanup tool and how to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=663806&SiteID=2

  -steve

  Tuesday, January 22, 2008 1:35 AM

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