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How to stop disabled AD accounts showing in the address book

    Question

  • When an AD account is disabled the user is still showing in the communicator address book.

     

    is there a way to stop this?

     

    I think I can see a possible way of doing it  by going into the AbAttribute or configuring with the ABS Configuration Tool and possibly using "exclude all users who have a vlaue for the AD attribute" however I could do with some advice.

     

    Thanks for any help

     

    Alistair

    Friday, November 28, 2008 1:39 PM

Answers

  • AD objects without a SIP address will typically not be displayed in the OCS Address Book.  Most companies hide users from the Address Book when disabling them, so I'd recommend going that route.

     

    Changes in AD won't appear in the AB for roughly 24 hours, but you can expedite the process manually: http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=17

     

    Saturday, November 29, 2008 1:33 PM
    Moderator

All replies

  • Alistair,

     

    Two simple approaches to this are to either hide it from the address book or remove the SIP address from the account, effectively disabling it from being 'OCS-enabled'.

     

    Take a look at this thread for the first option:

    http://forums.microsoft.com/unifiedcommunications/ShowPost.aspx?PostID=4147480&SiteID=57

     

    Friday, November 28, 2008 2:00 PM
    Moderator
  • Thanks jeff.

    What happens for users who are diabled & don't have a sip address but do have a few phone numbers _ will they still list?

     

    You have given some good answeres there _ I was just hoping for a solution which wouldn't require a change to the companies automated leavers process. ie accounts get diabled first before being deleted a month later etc.

     

    Regards

    Alistair

     

     

     

     

    Friday, November 28, 2008 2:12 PM
  • AD objects without a SIP address will typically not be displayed in the OCS Address Book.  Most companies hide users from the Address Book when disabling them, so I'd recommend going that route.

     

    Changes in AD won't appear in the AB for roughly 24 hours, but you can expedite the process manually: http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=17

     

    Saturday, November 29, 2008 1:33 PM
    Moderator
  • Thanks Jeff.

    I have drilled a bit more into the leavers process at the company I am working.

     

    By default when a user leaves their account is disabled for 30 days before being deleted.

    Part of the process is that they should be hidden from the exchange address book, which as you say, should hide them from OCS.

    However it would appear that the users which are still showing have not followed the procedure and they are not marked to hide from the address list.

    I will get the process fixed which will resolve my OCS issue and help exchange.

     

    Regards

    Alistair

     

    Tuesday, December 02, 2008 11:17 AM