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Windows not genuine RRS feed

  • Question

  • I have had my laptop for two years now and today it is telling me that windows is not a genuine copy This laptop was bought from pcworld with a copy of windows xp installed on it, I have the windows xp registration sticker on the underneath of my machine. I have run the MGA diagnostic and the results show.

     

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-9MT6X-PGKC8-J4JTM
    Windows Product Key Hash: W9oNvBRsiyuwnnUS3Z41cRuAWcM=
    Windows Product ID: 76487-365-6725323-22562
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    Download Center code: SGGKG8
    ID: badb25fa-a134-4824-9fae-0b3d7293449a
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 8
    Cache refresh Interval: 1342 seconds
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\winlogon.exe

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>badb25fa-a134-4824-9fae-0b3d7293449a</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-J4JTM</PKey><PID>76487-365-6725323-22562</PID><PIDType>5</PIDType><SID>S-1-5-21-1645522239-813497703-1060284298</SID><SYSTEM><Manufacturer>DIXONSXP</Manufacturer><Model>G320</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>Version 07.00T</Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>B2243D0701842047</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    please can you someone help I do not want to have to pay for another copy of windows xp when I no this one is genuine

    Saturday, August 12, 2006 7:13 PM

Answers

  • Your MGA Diagnostic Report indicates your computer has a "Retail Version" of Windows XP installed with an Invalid Product Key.  Almost all computer manufacturers preinstall Windows XP with an "OEM Version".  Please compare "9MT6X-PGKC8-J4JTM" with the last 15 characters of the Product Key affixed to your computer. If there is no exact match, then someone has apparently installed a retail version of Windows XP without your knowledge or consent. Did your computer originally come with Windows XP Home Edition or Windows XP Professional?

    We need to know two things:

    1. Is your computer now running Windows XP Professional?

    2. Is the Product Key affixed to your computer for XP Pro or XP Home Edition?

    Saturday, August 12, 2006 8:13 PM
    Moderator