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Why is my copy of Windows vista not genuine? RRS feed

  • Question

  • Hi,

     

    i have been using my computer for around 2 years already. it runs on windows vista home premium.

    Every time it starts up after the welcome picture, there is a window that says something like the windows product key you typed is invalid (i did not type anything during start up), with 2 options asking me to activate vista now or later.

    if i press now, 3 options will appear, asking me to buy a new product key online (directs me to the microsoft windows page), type a new product key, or contact Hewlett-Packard Company to solve this problem.

    if i press later, the computer starts up with a black wallpaper with the bottom right corner saying:

    Windows Vista (TM)

    Build 6002

    This copy of Windows is not genuine

    ----------------------------------------------------------------

    But for the last 2 years this never happened.

    my computer is a HP Pavillion Slimline s3888d

    my computer used to start up with a HP picture but now it starts with some Phoenix Award BIOS thing (can't remember details)

    my computer can work fine after pressing activate later, but is terribly slow when starting up. Some programs that used to start do not anymore.

    please help

     

    Thanks,

    Dracer

     

    DIAGNOSTICS

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {3E53BB52-77C2-4D06-94BA-501713D14EC9}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.101014-0432

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: proxy.singnet.com.sg:8080

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{3E53BB52-77C2-4D06-94BA-501713D14EC9}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2346963288-3361411718-3422745504</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Irvine</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.22</Version><SMBIOSVersion major="2" minor="5"/><Date>20081201000000.000000+000</Date></BIOS><HWID>77303507018400F8</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>A86627340863F32</Val><Hash>dsoguyAXkh8kHR5ZQaac90LIQU8=</Hash><Pid>81602-921-8100075-68438</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00146-321-500061-02-18441-6001.0000-1652009

    Installation ID: 006951888982915783412162824013180966074635806161281662

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: WQD8Q

    License Status: Notification

    Notification Reason: 0xC004F057.

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEA6GGIbgw3vIri8OzFxnRaCrLC8vSY9dprrFbD6UbK

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HP-CPC SLIC-CPC

      FACP HP-CPC SLIC-CPC

      HPET HP-CPC SLIC-CPC

      MCFG HP-CPC SLIC-CPC

      SSDT PmRef CpuPm

     

     

     


    • Edited by Dracer Tay Sunday, June 26, 2011 1:28 PM
    Saturday, June 25, 2011 11:11 AM

Answers

  • "Dracer Tay" wrote in message news:a063defc-f7d6-4c34-8f13-f37a49035390...

    Hi,

     

    i have been using my computer for around 2 years already. it runs on windows vista home premium.

    Every time it starts up after the welcome picture, there is a window that says something like the windows product key you typed is invalid (i did not type anything during start up), with 2 options asking me to activate vista now or later.

    if i press now, 3 options will appear, asking me to buy a new product key online (directs me to the microsoft windows page), type a new product key, or contact Hewlett-Packard Company to solve this problem.

    if i press later, the computer starts up with a black wallpaper with the bottom right corner saying:

    Windows Vista (TM)

    Build 6002

    This copy of Windows is not genuine

    ----------------------------------------------------------------

    But for the last 2 years this never happened.

    my computer is a HP Pavillion Slimline s3888d

    my computer used to start up with a HP picture but now it starts with some Phoenix Award BIOS thing (can't remember details)

    my computer can work fine after pressing activate later, but is terribly slow when starting up. Some programs that used to start do not anymore.

    please help

     

    Thanks,

    Dracer

     

    DIAGNOSTICS

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

     

    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Irvine</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.22</Version><SMBIOSVersion major="2" minor="5"/><Date>20081201000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: WQD8Q

    License Status: Notification

    Notification Reason: 0xC004F057.

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     


    For some reason your OS is unable to read the BIOS SLIC table that should be resent to self-activate the system.
    You need to change the Product Key to the one on your COA sticker, and then activate by phone.

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 26, 2011 5:05 PM
    Moderator
  • "Dracer Tay" wrote in message news:0930c968-797d-4168-8a6a-33e408cb1d5c...
    Please excuse my stupidity, but where do i find the Certificate of authencity thing?

    Not stupid at all!
    The COA sticker is a required part of the license for OEM manufacturers of computers. For desktops machine, the majority are on the right-hand side of the case, possibly on the top or side.
    For laptops, they are almost all on the bottom of the machine - if it's not there, the chances are that there's either a label stating where it is, or that it's in the battery compartment.
     
    Look here for 'details'.....

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 29, 2011 8:44 PM
    Moderator

All replies

  • In order to analyze and troubleshoot your issue, please download and run the  Microsoft Genuine Advantage Diagnostic Tool.  Then click on the  Continue  button, the  Copy  button, and then paste in this thread.  Thank you!


    Carey Frisch
    Saturday, June 25, 2011 2:27 PM
    Moderator
  • "Dracer Tay" wrote in message news:a063defc-f7d6-4c34-8f13-f37a49035390...

    Hi,

     

    i have been using my computer for around 2 years already. it runs on windows vista home premium.

    Every time it starts up after the welcome picture, there is a window that says something like the windows product key you typed is invalid (i did not type anything during start up), with 2 options asking me to activate vista now or later.

    if i press now, 3 options will appear, asking me to buy a new product key online (directs me to the microsoft windows page), type a new product key, or contact Hewlett-Packard Company to solve this problem.

    if i press later, the computer starts up with a black wallpaper with the bottom right corner saying:

    Windows Vista (TM)

    Build 6002

    This copy of Windows is not genuine

    ----------------------------------------------------------------

    But for the last 2 years this never happened.

    my computer is a HP Pavillion Slimline s3888d

    my computer used to start up with a HP picture but now it starts with some Phoenix Award BIOS thing (can't remember details)

    my computer can work fine after pressing activate later, but is terribly slow when starting up. Some programs that used to start do not anymore.

    please help

     

    Thanks,

    Dracer

     

    DIAGNOSTICS

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

     

    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Irvine</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.22</Version><SMBIOSVersion major="2" minor="5"/><Date>20081201000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: WQD8Q

    License Status: Notification

    Notification Reason: 0xC004F057.

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     


    For some reason your OS is unable to read the BIOS SLIC table that should be resent to self-activate the system.
    You need to change the Product Key to the one on your COA sticker, and then activate by phone.

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 26, 2011 5:05 PM
    Moderator
  • Please excuse my stupidity, but where do i find the Certificate of authencity thing?
    Wednesday, June 29, 2011 1:15 PM
  • "Dracer Tay" wrote in message news:0930c968-797d-4168-8a6a-33e408cb1d5c...
    Please excuse my stupidity, but where do i find the Certificate of authencity thing?

    Not stupid at all!
    The COA sticker is a required part of the license for OEM manufacturers of computers. For desktops machine, the majority are on the right-hand side of the case, possibly on the top or side.
    For laptops, they are almost all on the bottom of the machine - if it's not there, the chances are that there's either a label stating where it is, or that it's in the battery compartment.
     
    Look here for 'details'.....

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 29, 2011 8:44 PM
    Moderator