Hi,
i have been using my computer for around 2 years already. it runs on windows vista home premium.
Every time it starts up after the welcome picture, there is a window that says something like the windows product key you typed is invalid (i did not type anything during start up), with 2 options asking me to activate vista now or later.
if i press now, 3 options will appear, asking me to buy a new product key online (directs me to the microsoft windows page), type a new product key, or contact Hewlett-Packard Company to solve this problem.
if i press later, the computer starts up with a black wallpaper with the bottom right corner saying:
Windows Vista (TM)
Build 6002
This copy of Windows is not genuine
----------------------------------------------------------------
But for the last 2 years this never happened.
my computer is a HP Pavillion Slimline s3888d
my computer used to start up with a HP picture but now it starts with some Phoenix Award BIOS thing (can't remember details)
my computer can work fine after pressing activate later, but is terribly slow when starting up. Some programs that used to start do not anymore.
please help
Thanks,
Dracer
DIAGNOSTICS
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {3E53BB52-77C2-4D06-94BA-501713D14EC9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: proxy.singnet.com.sg:8080
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3E53BB52-77C2-4D06-94BA-501713D14EC9}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2346963288-3361411718-3422745504</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Irvine</Model></SYSTEM><BIOS><Manufacturer>Phoenix
Technologies, LTD</Manufacturer><Version>5.22</Version><SMBIOSVersion major="2" minor="5"/><Date>20081201000000.000000+000</Date></BIOS><HWID>77303507018400F8</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay
Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>A86627340863F32</Val><Hash>dsoguyAXkh8kHR5ZQaac90LIQU8=</Hash><Pid>81602-921-8100075-68438</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-18441-6001.0000-1652009
Installation ID: 006951888982915783412162824013180966074635806161281662
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F057.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEA6GGIbgw3vIri8OzFxnRaCrLC8vSY9dprrFbD6UbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC HP-CPC
SLIC-CPC
FACP HP-CPC
SLIC-CPC
HPET HP-CPC
SLIC-CPC
MCFG HP-CPC
SLIC-CPC
SSDT PmRef
CpuPm
