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MS Office 2003 Enterprise Edition (Volume License Product Key Required) RRS feed

  • Question

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    Three years ago, our small company started up and cash was and is spent carefully.  I took over the IT department and found software licensing had not been kept properly.  I went about trying to make this right by ordering what we needed to become compliant.  We needed office to be able to do business with other businesses so I scoured the internet looking for what appeared to be a legitimate site online to purchase software.  The site called “The Software Guy” which had decent prices and reviews from numerous people commenting on the authenticity of their software they had purchased, so I purchased 16 copies of MS Office 2003 professional over time. When I received the software, it required a volume product key for activation.  I really didn’t think anything of it at the time because I purchased a number of copies and the CD Key was provided on each software bundle.

     

    Today, after almost two and a half years, our marketing person attempted to download a template from Microsoft’s website and she got an error message that states the CD key has been blocked by Microsoft.

     

    These are the facts as I see them:

    1.  The website appeared legitimate but is no longer active.

    2.  The CD media has an authenticity embedded hologram

    3.  The product was purchased legitimately

    4.  I have receipts

     

    My first question to Microsoft is how do I become complaint without spending $6000.00 to do so, a second time?  Again, we are a small company and when we have to spend money, it is spent as carefully as possible.

     

    My second question is can bogus product keys be posted and made searchable?  This would go a long way to provide consumers and businesses with another tool against piracy and provide another layer of protection before the pitfall.

    Tuesday, October 23, 2007 11:07 PM

Answers

  • Hram,

     

    We are sorry to hear about your situation and thank you for trying to make your IT Dept compliant. Please visit http://www.microsoft.com/genuine/ . Next click on the "Software Assessment Management" button located in the lower left corner. This will help you manage your IT Dept should you need any tools :-). Please keep in mind that highly discounted software may not always be genuine. Please review the following site which may help you with making some decisions:  http://www.microsoft.com/resources/howtotell/ and http://www.microsoft.com/piracy/ Next what is the URL for the online store "The Software Guy"? Do you have any phone numbers where they may be reached?  Also do you know where this business may be located? Please file a Piracy report. The directions are on the link above. Open your favorite search engine and type in the product key. This will show you how many areas/sites where the product (sold to you) may be  viewed. 

     

    Filing the piracy report is your best option. Please follow all the guidance and you may qualify for free software. Thank you Hram.

     

     

    STephen Holm, MS

    Thursday, October 25, 2007 11:56 PM