MS money Plus won't open - error message please help RRS feed

  • Question

  • Hello,

    Money Plus has been running great for me, I just had it open and backed up a week ago. Now all of the sudden, when I try to open it says Money has experienced a problem and cannot continue. If you are running low on memory, try closing some programs.  I have no other programs open, I rebooted and searched other sites and ran a windows system 32\msxml3.dll. I cannot open the sample file from my hard drive, same message. I ran scans to see if viruses popped up.  Any suggestions?  I am not super computer savvy.

    Sunday, October 14, 2012 10:29 PM

All replies

  • Create a new Windows user, and copy Sample.mny to the Documents folder of that new user. As the new user, try to open that copy of sample.mny. If that works, we will look at your settings as your existing user. If you still have the problem as that new user, there is a problem with your Money installation; you will need to install Microsoft Money Plus Sunset.

    Monday, October 15, 2012 1:15 AM